客服经理；客户服务经理

新思路单项技能教材口语（PETS）四级 9-12_new

Three Envelopes [00:26.88]Sometime after Mr.Goodwill died,his daughter,Susan, [00:33.36]was finally able to speak about [00:37.51]what a thoughtful and wonderful father he had been. [00:42.55]My father thought of everything,she told her friends. [00:

发表于:2018-12-02 / 阅读(213) / 评论(0)

新思路单项技能教材口语PETS

2016年ESL之日常生活 01 Cancelling a Service

ESL Podcast 1171 Cancelling a Service Diana: Youve reached customer service for Bully Services. How may I help you today? Phillip: Id like to cancel my service. Diana: Why do you want to cancel? Phillip: Im switching to another company with cheaper s

发表于:2018-12-04 / 阅读(149) / 评论(0)

2016年ESL之日常生活

初级公司英语会话Lession12:客户服务

初级公司英语会话Lession12:客户服务 Listen to the dialogue between Project Manager HaiSports (PM) and Store Manager (SM) PM: Customer service is going to be particularly important at our retail stores because theyll be our public face. SM: Sure. Ive

发表于:2018-12-05 / 阅读(157) / 评论(0)

初级公司英语会话

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(174) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(177) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(140) / 评论(0)

英语博客-北美风情

人人说英语初级31

Unit 31 Making a complaint Conversation 1 Key words and phrases soup hate complain salty manager take care of Waitress:Yes,sir? Customer:I hate to complain,but this soup is too salty. Wairtress:I'm very sorry ,sir.I'll ask the manager to take care of

发表于:2018-12-17 / 阅读(190) / 评论(0)

人人说英语初级

奥运英语34

Customer: Id like to post this letter to Korea. Customer: 我想把这封信寄到韩国。 Post office worker: Is it urgent? Would you like the express service? Post office worker: 急不急? 要不要寄特快? Customer: No thank you. Id like to send it just by norma

发表于:2018-12-19 / 阅读(437) / 评论(0)

奥运英语

办公室英语口语第30期:Discussing a new manager 讨论新

Discussing a new manager A: Have you met the new manager in customer service? B: No, I havent gotten over there in a few weeks. How is he? A: She. She seems to be doing a pretty good job. Of course, anything would be better than that last guy! B: You

发表于:2018-12-25 / 阅读(97) / 评论(0)

办公室英语口语

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(114) / 评论(0)

礼节美语

2008年ESL之购物 16 Getting Bad Service

26 Renting an Apartment GLOSSARY apartment manager a person whose job is to take care of problems in an apartment building, collect the rent, and find peopleto live in the building * When our toilet stopped working, we called the apartment manager. v

发表于:2018-12-26 / 阅读(173) / 评论(0)

2008年ESL之旅行交通购物

大学体验英语听说教程第三册18

Unit 18 How can I help you? Vocabulary Task Answer/Script A Ill be your waiter this evening. Could I please see some ID? I cant serve you alcohol without proof that youre old enough. B Could you take a look at my car? It needs work. Im not interested

发表于:2018-12-29 / 阅读(154) / 评论(0)

大学体验英语听说教程

法律英语：63 Refusal of Service

by Michael W. Flynn First, a disclaimer: Although I am an attorney, the legal information in this podcast is not intended to be a substitute for seeking personalized legal advice from an attorney licensed to practice in your jurisdiction. Further, I

发表于:2018-12-30 / 阅读(87) / 评论(0)

法律英语 Legal Lad

63.A Hasty Interruption

The fine-furniture store where I work has been in business since the 1920s.Recently I received a call from a woman who wanted to replace some chairs from a dining set purchased from us in the 1930s.I

发表于:2019-01-03 / 阅读(120) / 评论(0)

英汉幽默故事选读

关于顾客抱怨店员的英语剧本

(customer B ,a chemistry assistant !) customer B:oh ,finally I didn't find the photo developers! customer A:Hi long time no see! my friend ! customer B:oh! it's you ! how's everything going ! customer A:not bad! my son has been admitted to Yale unive

发表于:2019-01-08 / 阅读(128) / 评论(0)

英文剧本

英语话剧剧本：三人短剧英语剧本

3人短剧，简单有趣，每人不超过10句话，并且都是很简单的话，经理只有一句词，但是还比较有水平。由一个笑话改编。最后结果出人意料，其实是服务生误解了顾客。 C,the customer. W,the wait

发表于:2019-01-08 / 阅读(137) / 评论(0)

英文剧本

北师大版高中英语模块7--Unit 23 workshop5

[00:00.00]Speaking: [00:02.01]Exercise 1 Listen to the telephone conversation [00:05.74]between the manager of Fitness Products [00:07.86]and the customer.Answer these questions: [00:13.77]Good morning. Fitness Products Ltd. [00:15.71]Can I help you?

发表于:2019-01-10 / 阅读(150) / 评论(0)

北师大版高中英语模块8(选修)

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(159) / 评论(0)

商务礼节美语

销售“职称”词汇

Vice-President of Sales 销售副总裁 Senior Customer Manager 高级客户经理 Sales Manager 销售经理 Regional Sales Manager 地区销售经理 Merchandising Manager 采购经理 Sales Assistant 销售助理 Wholesale Buyer 批发采购员 Te

发表于:2019-02-18 / 阅读(191) / 评论(0)

实用英语

英文幽默笑话：她要买什么？

A store manager heard a clerk tell a customer．No，maam， we haven't had any for a while， and it doesn't look asif we'll be getting soon． Horrified，the manager came runningover to the customer and said，Of course， we'll have somesoon， W

发表于:2019-02-25 / 阅读(128) / 评论(0)

趣味英语

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学英语单词

abdominal total hysterectomy

AC-DC power transmission parallel operation

adjustable lever

allestree

appurtenance to realty

art of medical treatment

avocado

axis complex of a quadric

Bacterium ulceris canerosi

balraj

Barkan's operation