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He called up the post office. Where is my package? he asked. What is the tracking number? the postal worker asked. He told her the tracking number. She said, Your package is at the main post office. You can pick it up anytime. He said, I don't want t
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He called up the post office. Where is my package? he asked. What is the tracking number? the postal worker asked. He told her the tracking number. She said, Your package is at the main post office. You can pick it up anytime. He said, I dont want to
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Tracking down an order A: Excuse me, Im sorry to trouble you. My name is Susan Ransom, and I have placed several orders with you company. B: Yes, Mr. Ransom? This is Karl Miller. How may I help you? A: Well, I wonder if you could track an order I pla
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Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis
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网上购物却遇到问题？想退想换？今天的课程就要教你如何与客服沟通以解决购物时遇到的问题！ 网上购物本节课的重点词汇: 1. customer support rep 客服代表2. Hi, Im calling about a dress I ordered rece
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Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan
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