时间:2019-01-22 作者:英语课 分类:美国文化脱口秀


英语课

 网上购物却遇到问题?想退想换?今天的课程就要教你如何与客服沟通以解决购物时遇到的问题!


网上购物本节课的重点词汇:
1. customer support rep 客服代表2. Hi, I’m calling about a dress I ordered recently. I never received it. 你好,我最近订了一件裙子,但一直没收到。
3. tracking 1 number 运货号4. the status of the package 快件状态5. delivered 已送达6. nothing ever came 什么都没等到7. I could give you a refund 2 or send the package again. 您想退款还是让我再发一次货?
8. Returns and Refunds 退换条款

v.退还,偿还;n.归还,偿还额,退款
  • They demand a refund on unsatisfactory goods.他们对不满意的货品要求退款。
  • We'll refund your money if you aren't satisfied.你若不满意,我们愿意退款给你。