单词：unsolvible
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This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step
商务电话英语
Peter Heinlein The United States and Britain have offered the U.N. Security Council a fresh draft resolution that would grant sovereignty to Iraq's interim government at the end of this month. The res
VOA2004（上）--各类新闻
1. soliloquy /səˈlɪləkwi:/ -- speech made to oneself when alone What an actor says in a soliloquy is heard by no one except the audience. 演员的独白只有观众听得到。 2. solitude /ˈsɔlitju:d/ -- condition of being alone; loneliness;
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BERLIN, April 12 (Xinhua) -- Struggling Bundesliga side Cologne sacked Norwegian coach Stale Solbakken owing to the hammering 4-0 loss at Mainz this week, the club announced on Thursday. The club introduced former coach Frank Schaefer for the final f
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