BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(80) / 评论(0)

商务电话英语

US, Britain Submit Revised Iraq Draft Resolution

Peter Heinlein The United States and Britain have offered the U.N. Security Council a fresh draft resolution that would grant sovereignty to Iraq's interim government at the end of this month. The res

发表于:2018-12-08 / 阅读(53) / 评论(0)

VOA2004（上）--各类新闻

【突破英文词汇】sol, soli -- single 单一

1. soliloquy /səˈlɪləkwi:/ -- speech made to oneself when alone What an actor says in a soliloquy is heard by no one except the audience. 演员的独白只有观众听得到。 2. solitude /ˈsɔlitju:d/ -- condition of being alone; loneliness;

发表于:2018-12-18 / 阅读(34) / 评论(0)

突破英文词汇

字源大挪移 Prefix - 表示数字的字首 40 sol-

Sorry,there is not text temporarily, Please help tingroom to look for it! 如果您能找到更好的听力原文，请发贴到听力原文收集区，您将会获得10到30积分的奖励! Thank you！

发表于:2018-12-30 / 阅读(90) / 评论(0)

英文魔法师字源大挪移

US, Britain Present Draft Iraq Resolution to UN

Peter Heinlein The United States and Britain have presented the U.N. Security Council a draft resolution on Iraq, outlining the transfer of full sovereignty to an interim Iraqi government. The handove

发表于:2019-01-04 / 阅读(52) / 评论(0)

VOA2004（上）--国际时事

German club Cologne sack coach Solbakken

BERLIN, April 12 (Xinhua) -- Struggling Bundesliga side Cologne sacked Norwegian coach Stale Solbakken owing to the hammering 4-0 loss at Mainz this week, the club announced on Thursday. The club introduced former coach Frank Schaefer for the final f

发表于:2019-02-11 / 阅读(58) / 评论(0)

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