单词：mercaptomerin
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In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, were going to talk how to deal with problems with the caller, which are of course much harder to handle!
商务电话英语
Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers
英语博客-北美风情
Superhero Thwarts Evil Nazi Plot in 'Captain America: The First Avenger' Acomic book super hero whose exploits began in the 1940's is back as one of this year's big action movies. Here's a look at Captain America: The First Avenger. General Patton ha
VOA标准英语2011年(八月)
说一口流利的英语，从简单的单词开始。 听听，读读，背背，今天你的词汇量又增加了5个。 单词/词义 中英例句 单词听读 cap [ kAp ] Clouds capped the woods. v
每日攻克5词
Scientists in Australia are developing a thinking cap that could unlock our hidden genius, by switching on and off certain sections of the brain. Researchers at the University of Sydney think their experiments show that we all have hidden creative t
VOA标准英语2008年（十月）
GWEN IFILL: Congress is on the verge of finally approving a rewrite of the education law known as No Child Left Behind. The Senate is expected to pass it easily tomorrow. The House did so last week, and the president is expected to sign it. It will g
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