电灯用户

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(238) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(246) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(119) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(137) / 评论(0) 分类 每天一课英语口语365

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(238) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(167) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(172) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(133) / 评论(0) 分类 英语博客-北美风情

Dialogue 5 (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometimes it may take an hour or

发表于:2018-12-10 / 阅读(138) / 评论(0) 分类 英语经典听力对话

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(102) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(109) / 评论(0) 分类 礼节美语

A: I would like to speak with the manager about some safety concerns. B: This is the manager. What can I do for you? A: I was parking my car last night in the garage area, and it was very dark out there. B: Is this the first time you noticed this? A:

发表于:2018-12-26 / 阅读(160) / 评论(0) 分类 租住公寓-Renting an Apartment

A: Could I speak with the property manager about a problem I had last night? B: I am the property manager. What was the problem that you experienced? A: Have you noticed that the lighting in the garage area is almost nonexistent? B: Has this been a p

发表于:2019-01-05 / 阅读(124) / 评论(0) 分类 地道英语对话-租房

A: I would like to speak with the manager about some safety concerns. B: This is the manager. What can I do for you? A: I was parking my car last night in the garage area, and it was very dark out there. B: Is this the first time you noticed this? A:

发表于:2019-01-05 / 阅读(147) / 评论(0) 分类 地道英语对话-租房

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(209) / 评论(0) 分类 高中英语人教版高二

Dual Tree Lighting Illuminates Annual Holiday Debate It's the Christmas holiday season in the United States, and with it comes an annual argument: Should local, state and federal governments put up Christmas trees, or even call attention to Christmas

发表于:2019-01-13 / 阅读(134) / 评论(0) 分类 VOA标准英语2011年(十二月)

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(163) / 评论(0) 分类 英语新闻

Improving Productivity by Improving Lighting We all know that our surroundings affect our ability to get work done, from that irritating buzzing from the next cubicle over to the uncomfortable chair causing our back pain. But what about lighting? Has

发表于:2019-02-04 / 阅读(177) / 评论(0) 分类 阅读空间

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(152) / 评论(0) 分类 商务礼节美语

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(112) / 评论(0) 分类 英语听力练习题
学英语单词
animus manendi
antigen deletion
antimob
aplocheilids
band-pass amplifier
blew chunks
blood-lusts
calcium balance
Canada porcupine
carboxykinase
Clarkey
coataminate
comformity relation
common booklice
corneum(layer)
cross-pollinations
crosshead diesel engine
data edition
DAVH
decidement
defunctive
Deverell, Mt.
directional attenuator
dominant culture
double-wavelength spectroscopy
Drumpark
E M Forster
ecco
electro graphic ink
embarkation schedule
end tie-bar
equilibrium separation process
exames
finches
four-card
gain strength
gelatinum cornus cervis
Gjφvdal
go to one's head
granulation of flour
ground simulation test
hamartomas
high-permeability material
Hurones, Embalse de los
Huwood loader
HWST
Hyperotreti
kishka
Kostenkovo
L-4-Oxalysin
local public utility
lyfes
marsh
mclanathan
mill board
n-types
nameless finger
natural error
neutralization indicator
non-fusible
nuzhenide
offal boat
Olossato
oncotic
paragraph symbol
PHIBCB
Police Complaints Authority
posttussive
Potentilla verticillaris
precipitations
prevailest
primer house
Protocol Data Unit
public servants
quality of item
randallia eburnea
recoverable advance
redundant location system
registrature
relative depth
robot show
rotweilers
selfcongruent
shrinkage in boiling water
shunt feed
singularsubmodule
sinospiral fibers
solans
soritia strandi
spatial quantization
strata cerebrale
summerall
super giant
tarred with the same brush
traditional Chinese physiology
trapezoidal integration
type rod typewriter
unknittable
vent vapour pipe
warming up to
white enamel paint
yield criterion