单词：ketoenol tautomerism
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In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, were going to talk how to deal with problems with the caller, which are of course much harder to handle!
商务电话英语
Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers
英语博客-北美风情
By Selah Hennessy Dakar 24 September 2007 As part of a peace deal with militant ethnic Tuaregs in northern Mali, the country's government has pledged $2 million towards development. Analysts say long-awaited diplomacy and development aid is crucial i
2007年VOA标准英语（九月）
AUDIE CORNISH, HOST: Most people go to the fair to ride the Tilt-A-Whirl or eat funnel cakes, but not our Planet Money team. Robert Smith and Kenny Malone traveled to the Ohio State Fair to learn the secret art of selling people things they might not
2017年NPR美国国家公共电台8月
GWEN IFILL: Congress is on the verge of finally approving a rewrite of the education law known as No Child Left Behind. The Senate is expected to pass it easily tomorrow. The House did so last week, and the president is expected to sign it. It will g
PBS访谈教育系列
研究：人的鼻子能嗅出性别 WASHINGTON, May 1 (Xinhua) -- The human nose can sniff out gender from body secretions even though people don't think they smell anything, Chinese researchers reported Thursday. Wen Zhou of the Chinese Academy of
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