[网络] 最终客户;最终顾客;终端客户

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(313) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(321) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(176) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(213) / 评论(0) 分类 每天一课英语口语365

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(281) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(219) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(212) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(167) / 评论(0) 分类 英语博客-北美风情

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(136) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(159) / 评论(0) 分类 礼节美语

By Barry Unger Washington, D.C. 19 July 2007 Fans of the Harry Potter book series are anxiously awaiting the release on Saturday of Harry Potter and the Deathly Hallows. The book will be the seventh and final in the popular series from author J.K. R

发表于:2019-01-06 / 阅读(190) / 评论(0) 分类 2007年VOA标准英语(七月)

NEW YORK, Sept. 12 (Xinhua) -- The U.S. Open men's singles final and women's doubles final have to be postponed(延期) to Monday due to the drizzle(毛毛雨) starting on Saturday's afternoon in Flushing Meadows(草地 ). Men's singles f

发表于:2019-01-07 / 阅读(166) / 评论(0) 分类 英语新闻

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(255) / 评论(0) 分类 高中英语人教版高二

Final Goodbye I am going home to Denmark, Son, and I just wanted to tell you I love you. In my dad's last telephone call to me, he repeated that line seven times in a half hour. I wasn't listening at the right level. I heard the words, but not the me

发表于:2019-01-17 / 阅读(161) / 评论(0) 分类 英语作文

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(229) / 评论(0) 分类 英语新闻

DOHA, Jan. 7 (Xinhua) -- Defending champion Nikolay Davydenko of Russia beat Rafael Nadal of Spain 6-3, 6-2 for the final at the Qatar Open on Friday. Two-time champion(冠军) Roger Federer of Switzerland reached the final by beating third-seede

发表于:2019-02-07 / 阅读(225) / 评论(0) 分类 英语新闻

THE HAGUE, Feb. 27 (Xinhua) -- PSV Eindhoven and AZ Alkmaar qualified for the final of the Dutch Cup, the KNVB Beker, on Wednesday by beating PEC Zwolle and Ajax by identical 3-0 respectively. Ajax dominated the first half against AZ in Amsterdam, bu

发表于:2019-02-08 / 阅读(211) / 评论(0) 分类 英语新闻

THE HAGUE, Feb. 16 (Xinhua) -- Juan Martin Del Potro and Julien Benneteau qualified for the final of the ABN AMRO World Tennis Tournament on Saturday. Second seeded Del Potro beat Bulgarian Grigor Dimitrov 6-4, 6-4. The Argentinean did not suffer a s

发表于:2019-02-08 / 阅读(215) / 评论(0) 分类 英语新闻

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(222) / 评论(0) 分类 商务礼节美语

The U.S. space shuttle(航天飞机) Discovery has completed its work at the International Space Station on its 39th and final mission, and is preparing for Wednesday's scheduled landing at the Kennedy Space Center in Florida. The shuttle success

发表于:2019-02-17 / 阅读(177) / 评论(0) 分类 英语新闻
学英语单词
-former
agatizes
alternate text
antidegenerative
arch-limb
arthritis mutilans
bagg
Benzoflex
bottom die
bought and sold
brain tissue forceps
breaker bottom
bring into accord
brissus latecarinatus
cankered
castro del rio
chlorazol black lf
chubby chasers
collector-base cut-off current
commercial abstract of financial statement
cortical encephalitis
cyanoethyl cellulose
Cyanotis vaga
cytopermeability
diabetic phthisis
diagnositc decision
dislocation model
dry by
elitarian
epipelagic fauna
fan convector heater
first-come first-served
Fournoi
fussings
go either way
hepatic ischemia
hexanchus nakamurai
hyperbiliverdinemia
ingers
internally cooled supercharging
Koranyi-Grocco triangle
labile methyl
laryng-
laurel
literary-editorship
loading browsers
Magal
magnesium fertilizer
marble top
mass seed productiion
Mensan
multi-fiber splicer
multi-shell curing
multiplexin
Myrioneuron nutans
neodymium lithium tetraphosphate laser
non-flame film
not have a cat in hell's chance
OMMM
pandion
pharyngal
pile spectrum
plate type condenser
pleiopod
poking out
pressed brick
propyl boron dihydroxide
Ranunculus formosa-montanus
restitope
rhinencephalia
rotary-cup atomization
Rusinga Chan.
Samakoulou
sanctae-mariae
satellite communication ground station
separate blade
Sercquiais
soap pads
stomatitis herpetica
strawberry pigweed
submerged bucket energy dissipation
succula
sunstroke prevention
superrecursive
supporting plan
swimming-pools
Syneilesis intermedia
ta ta
tap bill
teashops
tetragonal pyramid bemihedral class
the Beat Generation
Tillack
trip channel
ultradeep
ungeheuers
vertical rolls
wagashi
Wallis.
washical
with the stream
wood-panelled partition