客户服务盘点

eBay

eBay [ 原文 ] Meg Whitman: It is incredibly unique, I mean, before eBay there was no way to connect businesses and individuals on a 24-7 basis in an efficient market to trade goods and services. Int

发表于:2018-11-28 / 阅读(204) / 评论(0)

疯狂英语2003年

2012年ESL之商务英语 21 Creating an Online Store

Creating an Online Store Kay: Id say were well on our way to establishing our new online store. Greg: I cant wait for this to get off the ground. Orders will pour in and well make money hand over fist. Kay: Lets not get ahead of ourselves. Lets see w

发表于:2018-12-03 / 阅读(222) / 评论(0)

2012年ESL之商务英语

2016年ESL之日常生活 01 Cancelling a Service

ESL Podcast 1171 Cancelling a Service Diana: Youve reached customer service for Bully Services. How may I help you today? Phillip: Id like to cancel my service. Diana: Why do you want to cancel? Phillip: Im switching to another company with cheaper s

发表于:2018-12-04 / 阅读(167) / 评论(0)

2016年ESL之日常生活

工商管理英语Chapter11 生产管理

[00:00.00]inventory n. [00:00.59]清单 [00:01.18]liter n. [00:01.65]公升 [00:02.12]recommend vt. [00:02.82]推荐 [00:03.53]furnace n. [00:04.05]火炉 [00:04.57]cable n. [00:05.09]电缆 [00:05.62]material n. [00:06.22]材料 [00:06.82]wrapping a

发表于:2018-12-05 / 阅读(205) / 评论(0)

工商管理英语

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(180) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(181) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(146) / 评论(0)

英语博客-北美风情

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(120) / 评论(0)

礼节美语

最In导购口语第29期:优惠折扣

导购口语: Prices have up to twenty percent off. Do not miss the chance. 8折优惠，不要错过机会。 We give you a discount of 20% since we're renewing our inventory. 我们因为在出清存货，所以商品八折出售。 Opening sales a

发表于:2018-12-25 / 阅读(86) / 评论(0)

最In导购口语

外贸服装口语第40期:关于库存之实用句型(1)

About Stock 关于库存S: salesclerk 售货职员 C: customer 顾客实用句型 Practical Key SentencesS1: Out of stock. 没现货。 S2: We are out of stock now. 我们现在没有货了。 S3: I'm sorry, we don't. 对不起，我们没有该货。

发表于:2018-12-26 / 阅读(97) / 评论(0)

外贸服装口语

2008年ESL之购物 16 Getting Bad Service

26 Renting an Apartment GLOSSARY apartment manager a person whose job is to take care of problems in an apartment building, collect the rent, and find peopleto live in the building * When our toilet stopped working, we called the apartment manager. v

发表于:2018-12-26 / 阅读(180) / 评论(0)

2008年ESL之旅行交通购物

法律英语：63 Refusal of Service

by Michael W. Flynn First, a disclaimer: Although I am an attorney, the legal information in this podcast is not intended to be a substitute for seeking personalized legal advice from an attorney licensed to practice in your jurisdiction. Further, I

发表于:2018-12-30 / 阅读(101) / 评论(0)

法律英语 Legal Lad

英文求职信模板0—客户服务代表

模板0（客户服务代表）模板1（毕业生）模板2（有工作经验者）模板3（秘书）模板4（律师）模板5（后勤人员）模板6（会计师）模板7（管理员）模

发表于:2019-01-03 / 阅读(119) / 评论(0)

实用英语

求职英语：英文简历-应聘电脑客户服务代表

A Resume of Junjun Du -------------------------------------------------------------------------------- No.29 Beisanhuan Road, Xicheng District, Beijing, 100029 China POSITION SOUGHT To obtain Customer

发表于:2019-01-17 / 阅读(106) / 评论(0)

实用英语

客服人员应该如何保持冷静

The caller was enraged long before Beverly Smith was asked to pick up the phone. He had already yelled at her boss for an hour. But staying calm in the face of other people's anger is routine business for Ms. Smith, who takes outpatient calls at a Sa

发表于:2019-02-05 / 阅读(109) / 评论(0)

阅读空间

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(169) / 评论(0)

商务礼节美语

商务英语:如何写商业计划书(市场策略)

市场营销策略极富挑战性，投资者希望了解公司的产品从生产到大最终用户手中的全过程，因此这部分应该包括以下内容： 1．营销机构和营销队伍； 2．营销渠道的选择和营销网络的构建；

发表于:2019-02-16 / 阅读(120) / 评论(0)

实用英语

英语美文：千金一刻

A cab driver taught me a million dollar lesson in customer satisfaction and expectation. Motivational speakers charge thousands of dollars to impart this kind of training to corporate executives and staff. It cost me a $12 taxi ride. I had flown into

发表于:2019-02-16 / 阅读(131) / 评论(0)

英语美文

深入浅出的英语口语

Glossary for Telecomunications This glossary helps explain some of the acronyms and technical phrases Bluetooth A short-range wireless technology designed to allow connection of portable devices in a wire-free manner. For example connection of a wire

发表于:2019-02-18 / 阅读(168) / 评论(0)

实用英语

【英语对话对对碰】电话业务服务

Operator: Pacific Bell. May I help you? Dave: Yes, I'd like to set up a telephone service, please. Operator: Do you presently have service? Dave: No, this is new. Operator: All right! I'll connect you with our customer service department. Please hold

发表于:2019-02-27 / 阅读(169) / 评论(0)

英语对话对对碰

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aibicore

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