单词：customer relationship management (crm)
单词：customer relationship management (crm) 相关文章
Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.
初级口语教程
Our Business English news story today is about the changes in management style taking place around the world. After you listen to the story, well explain some of the new English vocabulary and provide further examples of how they can be used.
商务英语管理课程
Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers
英语博客-北美风情
Because when you look at it, when you look at it as it is which is what you said the other day, its very easy for someone in an abuse relationship to go back. But I loved him, but I trusted him and nobody says she has to be a role model. Okay, Im jus
访谈录2009
An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to
办公室英语口语
Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis
礼节美语
Management is a funny thing. Most of the people I know who are in management are not actually managers. I mean, they dont have any qualifications to say they are managers. I think most managers are like that. They spend a year or two in a job and the
听一分钟英文-M
Unit 5 So many kinds of English Vocabulary Task Answers/Script A Sometimes I have trouble understanding native speakers. Thats because native speakers use a lot of slang. I wish I could speak English more fluently. B I want a teacher who is a native
大学体验英语听说教程
1. agronomy /ə'ɡrɒnəmɪ/ -- (literally,land management) branch of agriculture dealing with crop production and soil management; husbandry The science of agronomy helps farmers obtain larger and better crops. 农业经济学帮助农民获得更多更
突破英文词汇
The legendary political economist Peter Drucker has died at age 95. Drucker wrote more than 3 dozen books and countless articles, but for such a prolific writer, he offered rather pithy advice. The most important thing is to know what you're good at,
2005年NPR美国国家公共电台
The Office - Job Interview II (C0062) A: Thanks for coming in today, did you have any trouble finding us? Please take a seat. B: Thank you. A: So, lets get started; tell me a bit about your educational background. B: Sure! Well, I graduated with hono
纯正地道美语
The Office - Job Interview III (C0065) A: Very good. Now, I have a couple of final questions. B: I hope theyre not too hard! A: Well, why should we hire you? B: I think that I would be a perfect fit in this company.I have a unique combination of stro
纯正地道美语
DEVELOPMENT REPORT - Home-Based Management of Malaria By Karen Leggett Broadcast: Monday, May 31, 2004 This is Robert Cohen with the VOA Special English Development Report. Malaria is estimated to kil
农业与发展
Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He
英语新闻
Management is a funny thing. Most of the people I know who are in management are not actually managers. I mean, they dont have any qualifications to say they are managers. I think most managers are like that. They spend a year or two in a job and the
纯正英语一分钟
KHARTOUM, Jan. 5 (Xinhua) -- Chairman of the U.S. Senate Foreign Relations Committee John Kerry on Wednesday said that a successful referendum(公民投票权) in south Sudan would be the precursor（先驱,前导） to a stronger new relationship be
英语新闻
You can handle lifes bumps with ease when you practice risk management for your life. There are four main areas well focus on for risk management: health, career, finance and relationships. Good guidelines in these areas will keep your life flowing e
阅读空间
BEIJING, Nov. 13 (Xinhua) -- China will next year introduce a regulation to better manage the housing files of the country in terms of resources and applicants, according to an official announcement on Tuesday. The announcement, posted on the website
英语新闻
A: Thanks for coming in today, did you have any trou- ble finding us? Please take a seat. B: Thank you. A: So, lets get started; tell me a bit about your edu- cational background. B: Sure! Well, I graduated with honors from Chester- ton University wi
英语播客-EnglishPod
台湾籍旅美老师今天交给我们的句子是： Of the non-college group, reasons could be military deployment, work preferences or requirements, internet dating, and even immigration and visa delays. 对于不是学生的人来说，异地恋的
留美老师带你每日说英文