[网络] 顾客锁定;消费者锁定;锁定客户

[00:03.21]Vowels i:I e [] [] a:[] [] [ ] u: [00:21.76]З: [] eI aI [] [] [] [] [] [] [00:37.69]Consonants P b t d k g [] [00:48.88][] tr dr ts dz f v [00:59.04][] [] s z [] [] h [01:09.17]m n [] l r j w [01:21.11]Vowels [01:24.14]/i:/ me see tea fiel

发表于:2018-11-30 / 阅读(190) / 评论(0) 分类 牛津初中英语一年级

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(247) / 评论(0) 分类 初级口语教程

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(167) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(172) / 评论(0) 分类 商务电话英语

See you all later, Rebecca said, picking up her bag and slinging it over her shoulder. Benny looked at Violet. Rebecca was about to leave, and she still had their petition! Before Violet could stop him, Benny blurted out, Rebecca, isnt that our petit

发表于:2018-12-06 / 阅读(139) / 评论(0) 分类 56 The Firehouse Mystery

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(133) / 评论(0) 分类 英语博客-北美风情

[00:00.00]kite [00:00.82]风筝 [00:01.65]know [00:02.55]知道;懂得 [00:03.45]late [00:04.30]迟的(地) [00:05.15]let [00:06.00]让 [00:06.84]let's go [00:07.80]我们一起去 [00:08.75]let me see. [00:09.80]让我想想看 [00:10.84]licence [

发表于:2018-12-10 / 阅读(154) / 评论(0) 分类 人教版初一单词短语

[00:05.59]Lessons 41-42 [00:09.95]1 Reading comprehension [00:14.11]THE MERCHANT OF VENICE(1) [00:18.16]Antonio(A),a merchant of the city of Venice, [00:23.33]was liked by everyone because he was always ready to help others. [00:29.07]He had many mer

发表于:2018-12-13 / 阅读(190) / 评论(0) 分类 高中英语人教版高三

[00:02.80]第十一单元 威尼斯商人 [00:05.59]Lessons 41-42 [00:07.56]第四十一课至四十二课 [00:09.53]1 Reading comprehension [00:11.66]1 阅读理解 [00:13.79]THE MERCHANT OF VENICE (1) [00:15.62]威尼斯商人 (1) [00:17.45]Antonio

发表于:2018-12-13 / 阅读(229) / 评论(0) 分类 高中英语人教版2000年高三

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(102) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(110) / 评论(0) 分类 礼节美语

A: I need to speak with the manager, please. B: Yes, this is the manager. How may I help you this morning? A: We are having problems getting into our apartment. B: Is this the first time that you have tried this key since I gave it to you? A: Yes, th

发表于:2018-12-26 / 阅读(143) / 评论(0) 分类 租住公寓-Renting an Apartment

[00:02.44]威尼斯商人 [00:04.88]READING THE MERCHANT OF VENICE(1) [00:07.52]阅读 威尼斯商人(一) [00:10.16]Shylock,the world thinks-and I think so too-that you are playing a cruel game, [00:13.88]夏洛克,世人者认为--我也这样

发表于:2019-01-10 / 阅读(176) / 评论(0) 分类 高中英语人教版高二

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(163) / 评论(0) 分类 英语新闻

A: I need to speak with the manager right away. B: The manager is not here right now. May I take a message? A: Our key doesnt seem to be working in our lock. B: How many times have you used this key in the lock? A: We have already used this key succe

发表于:2019-01-20 / 阅读(172) / 评论(0) 分类 地道英语对话-租房

A: Hi, I need to speak with the manager, please. B: Yes, this is the manager. How may I help you this morning? A: We are having problems getting into our apartment. B: Is this the first time that you have tried this key since I gave it to you? A: Yes

发表于:2019-01-20 / 阅读(141) / 评论(0) 分类 地道英语对话-租房

A: Good morning. Could I speak with the manager, please? B: I am the assistant manager. Is there something I can help you with? A: The key you gave us to our apartment doesnt seem to be working. B: Did this key work okay for you before? A: We were us

发表于:2019-01-20 / 阅读(162) / 评论(0) 分类 地道英语对话-租房

这个节目已经持续了很长时间了,在不断学习习惯用法的同时我们偶而也不妨停下来思索一下这个问题:为什么习惯用语时常让外国学生感到困惑难解呢?原因之一是习惯用语的含义跟它所包

发表于:2019-02-03 / 阅读(174) / 评论(0) 分类 美国习惯用语

今天我们要学的短语是lock horns. Lock is spelled l-o-c-k, lock; and horns, h-o-r-n-s, horns; lock horns. Lock是锁上, horn是动物头上的角,lock horns原指动物用角互顶打架,引伸为激烈争论,杠上了。India and th

发表于:2019-02-06 / 阅读(150) / 评论(0) 分类 英语单词荟萃

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(153) / 评论(0) 分类 商务礼节美语
学英语单词
a-camp
accriminates
actual shear force
air parcels
Aizoaceae
aktar
anacalcit
approvingly
Aridal
arsinous
Badnur
beau-ideal
beershop
Briatexte
character discipline
chemical propellant
closteridimn pasterianum
cochliobolus setariae
cow-parsleys
crossing of river
cruciform cracking test
cutified
dairies
Dendrobium heterocarpum
diffraction micrometer
dirigible balloon ascent
ditypism
double osculating plane
drancies
Dursey I.
dynamoneure
end rod
end-around
Feher cycle
Fujiex
functitional group
group machines
group strategy
halpaces
heirhood
hepatoxicities
horsefeathers
humulon
intermediate flux
Jehohanan
jezzines
judaic-christian
Kertasin
koyr
levelled reference error
live in dread of
locus perforatus posticus
luggage label
malaise
mame
Maziren Wan
meteorologic observatory
methyl chavicol
modulus of rupture in torsion
monoblocs
mother and child health statistics
multimember
multiple rotation instruction
no-visa
non-self-excited discharge
nourishing Yin and falling fire
oil-gas possibility
open circulit ethods
optimization of microprogram
order action summary
Oreocharis amabilis
out-of-view
outtravel
over-car antenna
Ozernovskiy
packing loss
parotid branches
personal gods
polygonizes
potassium arsenide
prestrung
principal section of crystal
procomplementary factors
profit criteria
protonbeam
recd
remote batch terminal
roman columns
shallow well pump
single-point grounding
state utility commission
svelte-looking
tractabler
tripper conveyor
truncated tail
tunicae albugineae
unalphabeted
UNFAO
URBI
VAC (video amplifier chain)
wedding-breakfast
xylophonist