[网络] 客户访谈;客户回访管理;客户访问

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(346) / 评论(0) 分类 初级口语教程

[00:00.00]Applying for a job by Phone [00:04.52]电话求职 [00:09.04]I Call for Inquiry [00:12.29]一、电话查询 [00:15.54]Model Sentences [00:17.04]典型例句 [00:18.55]I was wondering if you are hiring at this time. [00:21.04]我想知道你们

发表于:2018-12-05 / 阅读(234) / 评论(0) 分类 求职英语

[00:00.00]VI Education Status 3 [00:02.17]六、教育状况(3) [00:04.34]Model Sentences [00:05.49]典型例句 [00:06.64]What kind of activities were you involved in? [00:08.63]你曾经参加过哪些课外活动? [00:10.63]Were you in a lea

发表于:2018-12-05 / 阅读(291) / 评论(0) 分类 求职英语

[00:00.00]XIII Abilities [00:02.42]十三、个人能力 [00:04.83]Model Sentences [00:06.23]典型例句 [00:07.63]What is your greatest strength? [00:10.48]你的最大长处是什么? [00:13.32]Have you any experience with a computer? [00:15.27]你

发表于:2018-12-05 / 阅读(276) / 评论(0) 分类 求职英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(240) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(229) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(191) / 评论(0) 分类 英语博客-北美风情

Carrie: How did the job interview go? Jock : It went very well. Thanks. Carrie: What's the name of the company? Jock : Chunghwa Computers. Carrie: I've heard it has a good reputation. Jock : That's why I applied for a job there. 工作面试 卡丽:面

发表于:2018-12-08 / 阅读(730) / 评论(0) 分类 赖世雄初级美国英语

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(153) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(205) / 评论(0) 分类 礼节美语

1. What is one service NOT included in the special price at the beauty salon? A. a hair wash B. a manicure, or nail trim C. a massage 2. What does the customer do for a living? A. He's an attorney. B. He works in the health care industry. C. He's emp

发表于:2018-12-28 / 阅读(178) / 评论(0) 分类 听英文对话做选择

Youve already heard our interview with Harp, now heres the interview with Maura! How much do you know about Maura already? Do you know which countries she visited when she travelled around Europe? Do you know in which country she taught English? Set

发表于:2019-01-01 / 阅读(156) / 评论(0) 分类 英语博客-北美风情

An interview 面试 I had an interview today 今天我有面试 I set the alarm for fear that I would get up late. 为了怕睡太晚,我设定了闹钟 I arrived at company very early for making a first impression. 我很早就抵达那家公司,以

发表于:2019-01-02 / 阅读(154) / 评论(0) 分类 不用背句型学英语

The Office - Job Interview II (C0062) A: Thanks for coming in today, did you have any trouble finding us? Please take a seat. B: Thank you. A: So, lets get started; tell me a bit about your educational background. B: Sure! Well, I graduated with hono

发表于:2019-01-08 / 阅读(182) / 评论(0) 分类 纯正地道美语

The Office - Job Interview III (C0065) A: Very good. Now, I have a couple of final questions. B: I hope theyre not too hard! A: Well, why should we hire you? B: I think that I would be a perfect fit in this company.I have a unique combination of stro

发表于:2019-01-08 / 阅读(172) / 评论(0) 分类 纯正地道美语

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(267) / 评论(0) 分类 英语新闻

watch now to an NBC news Exclusive---an interview with Britain's new Prime Minister Gordon Brown. After several days of meetings with the President, he is in New York this morning to give a speech at the United Nations. Earlier this morning he sat d

发表于:2019-02-07 / 阅读(175) / 评论(0) 分类 访谈录

BEIJING, Jan. 15 (Xinhuanet) U.S. top rank cyclist Lance Armstrong confessed to Oprah Winfrey during an interview on Monday that he used performance-enhancing drugs to win the Tour de France. Armstrong said he was prepared to speak candidly during th

发表于:2019-02-07 / 阅读(230) / 评论(0) 分类 英语新闻

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(257) / 评论(0) 分类 商务礼节美语

? Traditional-- what are your strengths and weaknesses or why do you want to work for this company. ? Behavioural--tell me about a time when had to face a difficult problem or have you ever failed to achieve a goal. ? The telephone interview comes wh

发表于:2019-02-18 / 阅读(224) / 评论(0) 分类 求职英语
学英语单词
acoustic gramophones
amebae
anthina brunnea saw.
Barraux
bascine
Baynton's bandage
bogus tartan
buckled up
bulbul
calcium stearyl-2 lactylate
canadian goldenrods
capsule cabin
carinal cavity
carry to effect
Caryota mitis
ceriferas
chinchiest
chloropalladate
color fixative
coontz
coordinate inspection machine
dacoiting
Darkshewitsch's nuclei
davol
Desquam
digitized mapping
doubledigit
effectlessness
end-of-field-mark
ennion
Enurmino
ergun
extra factor
fermeture
folklorico
forespeakings
frozen beet
FS-478
gate structure
gate winch
genus Chelidonium
geop. (geopotential)
goli (ivory coast)
grease hole
happy marriage
hidalgos
hydro-spin
impery
infeebled
Jackie Kennedy Onassis
Kurovitsy
Leary, Timothy
leisure
lepocyte
Liaoho group
lightning conductor (lightning rod)
Litsea foveolata
Lufber(r)y circle
marlitic
maximum working oil pressure
Mercurians
meteorolite
methyl-2-mercaptobenz-imidazole
mixed renal tubular acidosis
municipal housing
neild
NMDL
non-able
noninterpretivism
nyamdavaa
parasite yews
peep show audiometer
picture carriage
plenariness
postinflammatory
precision measurement method
printing office
prongiest
qualitative change
queuing processes
refermented
replication filters
rousse
rubber pot-head
Salagle
Sax.
sd disk
series connected starting-motor
set up one's bristles
star-nosed moles
stipulatus
stuff chest
temporomaxillaris
Thompson Seamount
triquadrantal
value added by manufacture
watches for
wedding party
wheel scanning earth sensor
wheel-mounted carrier
workhorse.
zerothly