顾客隔距

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(400) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(393) / 评论(0) 分类 初级口语教程

11 Engrid Bergman 11 英格利褒曼 Playing nuns, saints and missionaries, Engrid Bergman became the Hollywood star everyone loved. 英格利褒曼,扮演过修女、圣女,成为人见人爱的好莱坞明星。 Bright, beautiful, pure as the d

发表于:2018-12-02 / 阅读(338) / 评论(0) 分类 世界名人故事之演员明星

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(232) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(270) / 评论(0) 分类 每天一课英语口语365

[00:00.00]budget vt. n. [00:00.59]预算, 预算 [00:01.18]figure vt. n. [00:01.68]描绘, 图形 [00:02.19]marketing n. [00:02.93]销售 [00:03.66]production n. [00:04.39]产品 [00:05.12]investment n. [00:05.93]投资 [00:06.74]P:Right,let's ge

发表于:2018-12-05 / 阅读(410) / 评论(0) 分类 工商管理英语

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(382) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(297) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(281) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(235) / 评论(0) 分类 英语博客-北美风情

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(192) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(249) / 评论(0) 分类 礼节美语

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(313) / 评论(0) 分类 高中英语人教版高二

A Better Way to Light Homes of People Off the Grid Whether you are on or off the grid, access to sufficient energy is a huge challenge for millions of people in sub-Saharan Africa. There is a reason for that, says Vijay Iyer, director of the World Ba

发表于:2019-01-13 / 阅读(302) / 评论(0) 分类 VOA标准英语2012年(八月)

Making Art Off The Grid: A Monthlong Residency At A Remote National Park play pause stop mute unmute max volume 00:0004:50repeat repeat off Update Required To play the media you will need to either update your browser to a recent version or update yo

发表于:2019-01-17 / 阅读(309) / 评论(0) 分类 2016年NPR美国国家公共电台10月

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(331) / 评论(0) 分类 英语新闻

On August 11, the Australian government announced it was not going to allow the State Grid Corporation of China and Hong Kong-listed Cheung Kong Infrastructure Holdings from buying AusGrid. The joint bid was worth 7.7-billion US dollars. Unspecified

发表于:2019-01-19 / 阅读(337) / 评论(0) 分类 2016CRI中国国际广播电台

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(306) / 评论(0) 分类 商务礼节美语

Reflecting on his third consecutive loss, Lee Sedol admits he is under a lot of pressure after losing the first two games. Though I have a lot of experience in Go I have never felt before such severe pressure as I do now, and I suppose my abilities w

发表于:2019-02-18 / 阅读(265) / 评论(0) 分类 英语新闻

Engrid Bergman 英格利褒曼 Playing nuns, saints and missionaries, Engrid Bergman became the Hollywood star everyone loved. Bright, beautiful, pure as the driven snow. Thats the way the world saw Engrid Bergman until she was burnt at the stake a

发表于:2019-02-21 / 阅读(291) / 评论(0) 分类 名人认知系列 Who Was
学英语单词
abnormalities of brain
abomasi
air cleanliness
Alnyte
aluede
aponeurosis pharyngis
arvense
Askania optical tracker
asri
auxiliary starting valve
B(battery)eliminator
bioturbated
Bromley
candidatecy
cathode chromism
compiler-compiler language
conditional construct
conferencees
creditor of bankruptcy
cystigerous
decollide
depilatorics
deviascope
diurea
electrical power unit
external palatine vein
fair market competition
fifing
fluostannic acid
fraziers
grabed
grand tetons
grinding wheel wear compensating unit
grislily
gyrophoric
heartstream
heated water discharge
hyperbolic line of position
hysterobase
inferotemporal
iwaszkiewicz
Kanyaso
klansmen
l-glutamic dehydrogenase
LCD HDTV
lesser koodoo
lordfully
Lutine bell
McGill University
Moxotó, R.
mucosal neuroma
Myxobolus pfeifferi
neville chamberlains
nobilo
non-separable bearing
Odofou
overciting
Papetoai
Passiflora kwangtungensis
pay to the order of
persecutress
pimozide
Piotrowski's sign
piu piano
potable water tank paint
potteens
proficiency testing
program counter
puffing agent
radioactive shipment
recommended reading
rig time
Rinihue
roller leveling machine
sarcococca
sea-breeze
semi-integrated type
serapiss
Stachys sieboldii
stans
Streptobacillus pseudotuberculosis rodentium
strike terror into someone's heart
substrate shaping
Sulpician
switch on the radio
sync signal level
tank pockets
thymic status
toxicity characteristic leaching apparatus
tracheal tube
transfering loop
tricolor picture tube
uglow
user-defined word-formation program
Vasilievbreen
venidium
virtual service
Vostochnyye Karpaty, Gory
wickup
wine starter
wojwodes
Yangī Emām