单词:complaints procedure
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ESL Podcast 1158 Cold Weather Complaints Boris: Come on, keep climbing! This is the best exercise youll get all winter. Kay: My face hurts and I cant stop shivering. Boris: If we pick up the pace, youll warm up. Kay: I doubt it. I can feel my core bo
Bonus complaints A: Ms. Montgomery? Do you have a moment? B: Sure, Brian. Whats on your mind? A: Im a bit upset about this years bonus. I was really expecting a little more. Are there any problems with my work? B: No, not at all, Brian. This year, we
26 Renting an Apartment GLOSSARY apartment manager a person whose job is to take care of problems in an apartment building, collect the rent, and find peopleto live in the building * When our toilet stopped working, we called the apartment manager. v
By Robert Raffaele Washington 27 March 2008 A new type of surgery may make it easier for patients who would otherwise require a more invasive procedure. The new type of operation makes it possible for doctors to remove unwanted tissue through a patie
RACHEL MARTIN, HOST: About 800,000 people have strokes every year in the U.S. Most are caused when a clot blocks a blood vessel to the brain. We've known about strokes for a long time. But it wasn't until recently that doctors could do anything about
By CCTV reporter Liu Yang The Administrative Procedure Law is often used in cases involving the improper handling of land of local governments. Our reporter Liu Yang explains the loopholes in the current law and what the changes to the law would mean