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BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(88) / 评论(0)

商务电话英语

VOA标准英语2012--London Olympics Offers Lessons for Rio de Janeiro

London Olympics Offers Lessons for Rio de Janeiro London Mayor Boris Johnson says this year's games have provided a boost to tourism and to the image of both London and Great Britain. In a joint news conference with Rio de Janeiro Mayor Eduardo Paes

发表于:2019-01-13 / 阅读(35) / 评论(0)

VOA标准英语2012年(八月)

VOA慢速英语20060619a

DEVELOPMENT REPORT - Africa Is Warned as Fake Malaria Drugs Spread in AsiaBy Jill Moss Broadcast: Sun, 18 Jun 2006 16:00:00 UTC I'm Steve Ember with the VOA Special English Development Report. This we

发表于:2019-01-30 / 阅读(53) / 评论(0)

2006年慢速英语（六）月

Romario supports Ronaldo's run for president of CBF

RIO DE JANEIRO, March 23 (Xinhua) -- Brazil soccer legend Romario declared on Friday that he has no intention of running for the president of the Brazilian Confederation of Soccer (CBF). However, the now congressman endorsed Ronaldo to command the fu

发表于:2019-02-07 / 阅读(71) / 评论(0)

英语新闻

Son of Romario signs with Brazilian club

RIO DE JANEIRO, Dec. 7 (Xinhua) -- The son of former Brazil great Romario has signed his first professional contract with Brazilian third-tier side Brasiliense. Romarinho, 19, joined the Brasilia-based outfit on Thursday, less than 24 hours after qui

发表于:2019-02-08 / 阅读(65) / 评论(0)

英语新闻

澳洲新闻 (ABC新闻快递) 2012-09-15

Let's take a look at the satellite. Cloud over Western Austraila and Queensland's tropical coast is causing some showers. Clear skies elsewhere due to a high. Looking around the states. In Queensland, there is a chance of isolated showers about the e

发表于:2019-02-28 / 阅读(242) / 评论(0)

澳洲ABC新闻快递2012年

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