时间:2019-01-15 作者:英语课 分类:商务礼节美语


英语课

  Annoying Voice Mail Phrases 2

烦人的声音邮件短语

陈豪在北京的ABC美国公司工作。他在走廊上遇到了美国同事Amy。

(Office ambience)

C: Amy, 你有时间吗?

A: Sure. What's up?

C: 我刚才收到部门经理Mae的电话留言,她说我们在留言机上的留话千篇一律,应该考虑如何改变一下。

A: I haven't checked my voice mail yet. I have been out of the office so I haven't heard her message.

C: 我简单告诉你一下吧?

A: I'm all ears!

C: 她建议,我们不用说,“我不在办公室或是正在另外一条线上”,因为你不说,别人也知道。

A: What are we supposed to say?

C: 不如改为告诉对方你在哪里,比如说去开会了,三点回来,让别人知道几点钟能找到你,或是能接到你的回电。

A: I always try to let people know when I am away from the office for a few days.

C: 对了,Mae还建议,如果好几天不在办公室的话,可以在留言里说明,你什么时候有机会查留言,回电话。

A: Did she say more?

C: Mae还说,如果你不在办公室,可以把临时联络人的电话和姓名留在留言机里。

A: I've had people do that and when I called the other person, she wasn't in so I found myself in another voice mail. That's annoying.

C: 没错,所以要事先弄清楚临时联络人是否会在办公室里。Mae还有不少建议,我一时记不起来了,你还是自己去听听吧。

当天晚些时候。陈豪和Amy又见面了。

A: Wow, Mae made some other good points about our greetings. I get tired of hearing "Your call is very important to me." I agree that we should drop that phrase 1, especially when it often lacks sincerity 3.

C: 对啊,“你的电话对我很重要”根本就是废话。还有就是“我很遗憾没有接到你的电话 -- "I am sorry I missed your call." 有那个时间,还不如说点有用的。

A: I usually tell people that I will call them back as soon as possible. Mae says to avoid saying, "I'll call you back as soon as possible." A simple "I'll call you back" is all that is needed.

C: 你觉得Mae说的有道理吗?

A: It's clear to me that we all have fallen into a rut, by leaving a greeting that sounds as if we are reading from a script 4.

C: 确实是有些千篇一律。那我们应该怎么做呢?

A: What we need to do is update our greeting on a regular basis so callers 5 know that we are attentive 6 to our message system.

C: 我们还应该保证尽快回电。

A: But we don't need to take up more time than necessary.

C: 好,我这就去改我的电话留言,就说 "Hello, this is Chen Hao. I will be in the office today. Please leave a message and I will call you back.”

A: Sounds good to me.



n.短语,词组;成语,习语
  • The phrase was caught on and immediately became popular.这个短语被采用后很快就流行了。
  • That's exactly the phrase I was looking for.这就是我一直找的那个短语。
n.短语( phrase的名词复数 );成语;说法;乐句
  • Sports commentators repeat the same phrases ad nauseam. 体育解说员翻来覆去说着同样的词语,真叫人腻烦。
  • Television sports commentators repeat the same phrases ad nauseam. 电视体育解说员说来说去就是那么几句话,令人厌烦。 来自《简明英汉词典》
n.真诚,诚意;真实
  • His sincerity added much more authority to the story.他的真诚更增加了故事的说服力。
  • He tried hard to satisfy me of his sincerity.他竭力让我了解他的诚意。
n.剧本,广播稿;文字体系;笔迹,手迹
  • It's easy to identify his script.他的笔迹容易辨认。
  • The script is massaged into final form.这篇稿子经过修改已定稿。
访问者( caller的名词复数 ); 呼叫者; 鸣叫物; 打电话者
  • He is one of the regular callers here. 他是此地的常客之一。
  • A good telephone voice can do much to improve the temper of irate callers. 电话中悦耳的声音可以大大消减通话人的怒气。
adj.注意的,专心的;关心(别人)的,殷勤的
  • She was very attentive to her guests.她对客人招待得十分周到。
  • The speaker likes to have an attentive audience.演讲者喜欢注意力集中的听众。
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