时间:2018-12-05 作者:英语课 分类:商务电话英语


英语课

When you call someone but they aren’t there, often their voicemail “picks up” or answers the phone. Then you have to leave a message. Anyone who uses the phone in their job has to deal with voicemail.


Have you ever started to leave a message on someone’s voicemail, then when you heard the “beep” sound, you didn’t know what to say? When you’re speaking a foreign language, talking without preparation can be challenging, especially when you cannot see or hear the person you’re talking to. But with a little practice, you’ll be a voicemail pro 1.


That’s what we’ll be studying in this Business English lesson – standard phrases and language for voicemail messages, so that next time you here that “beep” you’ll know exactly what to say.


First we’ll hear a bad example. Justin Thomas works for a shipping 2 broker 3 called Trivesco. Brokers 4 are “middlemen” – in this case Justin is a “newbuildings” broker, which means he helps people buy and sell new ships. Justin is calling Sylvie Peterson, a manager at the shipbuilding company Schmidt and Larsen. In the second example we hear Justin’s colleague, Mark Rand, leave a more professional message.


Listening Questions (Good Message):


1) What is Mark Rand hoping to talk to Sylvie about?

2) When will he be available to take Sylvie’s call?

3) How does Mark put a positive finish on the message?



1 pro
n.赞成,赞成的意见,赞成者
  • The two debating teams argued the question pro and con.辩论的两组从赞成与反对两方面辩这一问题。
  • Are you pro or con nuclear disarmament?你是赞成还是反对核裁军?
2 shipping
n.船运(发货,运输,乘船)
  • We struck a bargain with an American shipping firm.我们和一家美国船运公司谈成了一笔生意。
  • There's a shipping charge of £5 added to the price.价格之外另加五英镑运输费。
3 broker
n.中间人,经纪人;v.作为中间人来安排
  • He baited the broker by promises of higher commissions.他答应给更高的佣金来引诱那位经纪人。
  • I'm a real estate broker.我是不动产经纪人。
4 brokers
n.(股票、外币等)经纪人( broker的名词复数 );中间人;代理商;(订合同的)中人v.做掮客(或中人等)( broker的第三人称单数 );作为权力经纪人进行谈判;以中间人等身份安排…
  • The firm in question was Alsbery & Co., whiskey brokers. 那家公司叫阿尔斯伯里公司,经销威士忌。 来自英汉文学 - 嘉莉妹妹
  • From time to time a telephone would ring in the brokers' offices. 那两排经纪人房间里不时响着叮令的电话。 来自子夜部分
学英语单词
admarginating
aesthesio-
AND-OR-NOT graph
annual settlement of accounts
antenna multicoupler
anti-clotting
aurintricarboxylate
basket clause
bathest
black eye bean
Blackcheek
block liner type
brotheler
brother doctor
cathartic effect
chain stopper
class invariants
cloudy-crystal-ball model
coadsorb
cobaltic hydroxypentammine salt
code absence
contiguous obligations
coremcion
counter-blow
cypraea lynx
Darovskoy
degased steel
destituting
digital photographies
dispersed-air flotation
enduringnesses
enjoinments
fied
fillips
galangals
ganomatite
general purpose polystyrene
Gerry, Elbridge
Ghazzah
hawker centres
Hayem solution
high lift concreting
illerts
incur losses due to poor operation and management
inspires
interstellar wind
intracorporate price
iran-iraq wars
irregularly activated network
jeannerod
Jordanianize
kinematic chain
Kuusalu
lead encephalitis
load-ratio adjuster
loop around test
mannoprotein
mating behaviour
monades
mumper
muscular tumor
Musculus adductor pollicis
n-phenylsuccinamic acid
ninety-fifth
non-tariff trade distortive devices
nonfelony
not obtainable
Nyalas
one-fifteenth
playing speed
porencehalitis
positive-ion accelerator
potamophis striatulas
projectile shuttle
Purdys
ramming process
Remecó
scumminess
second part
sequence specification
shiitake mushroom
single-decker oven
single-valued holomorphic matrix
soil environment indicator
St-Mesmin
statement of auditing standard
stuma
submarine striking force
sun-path diagram
superpower system
syncranteric
the circle line
treat ... with
triple clamp
Tungla
turpentine (oil)
two fold
tzeniut
un-omitted
underdigging
verkin
wide-rangings