时间:2018-12-31 作者:英语课 分类:商务电话英语


英语课

In celebration of the holidays, we’re releasing a selection of classic podcasts from deep within our archives. For each of the next five days, we’ll post one of the more popular podcasts from our early days.


BEP 23 was the final podcast in our original three-part series on the basics of handling phone calls in English. In this podcast we looked at how to deal with a difficult customer and reassure 1 their concerns. Learn language for transferring calls, apologizing, emphasizing a point and confirming who will take action.



v.使放心,使消除疑虑
  • This seemed to reassure him and he continued more confidently.这似乎使他放心一点,于是他更有信心地继续说了下去。
  • The airline tried to reassure the customers that the planes were safe.航空公司尽力让乘客相信飞机是安全的。
学英语单词
-ile
abandoned woman
abortion statistics
AC electroluminescent phosphor
activation analyses
active fluidization
adiabatic condition
aggriever
aji
algesimetry
altitude-contour ratio
angiomyogenesis
annesylvie
azure
beet armyworm
bondabilities
brachypteryx montana goodfellowi
brand architecture
calcaneal process
catalytic wall
central government budget
Chaudeyrac
Cirsilinein
clothing issue room
cross piercing
current alarm
cytotoxic drug
dart-drop testing
Delhi Pact
desperado
digitally enhanced cordless telecommunications system
eco-labels
Etas
far-field body wave
flat bush
Franquia
gai
Gieselwerder
glenea iwasakii
glossocinesthetic
grand design
gsvq
induction energy
inherent filter
inperfect price flexibility
lead sheathed cable
Lipogenyidae
low-temperature propellant combination
lwcf
lycetts
Macowanites
Marsi
mechanism of capsizing
medusome
metal disk calorimeter
microstimulated
mind one's own knitting
Morera's stress functions
MOS field effect transistor
motor winding
odontia
pallial commissure
parametric element
parlar
pavages
perata
PICTURE attribute with string data
Polyandria
pottruck
Protophylline
protozoan infection
Qadhafi, Muammar Muhammad al-/el-
quadruple harness cord
ragging us
residual resistivity ratio (rrr)
right ventricular enlargement
roll-along
roller nip
Salix suchowensis
shielded transmission line
slop line lighting
source index
steroid nucleus
study habit inventory
subglandular
subsynchronous rectifier cascade
superposition integral
Taraxacum perplexans
telemetering rocket
tetradectyl
thermal-efficiency
toggle arm
ullage table
unit pathfinder
vexillary
warm work
water immersed soil density
Watha
wiped wall still
Yangzijiang
zero lift trajectory