时间:2018-12-05 作者:英语课 分类:银行英语会话


英语课

银行英语会话


 


 


Lesson 1  Welcome Customers

 


Key Sentences


 


Good morning, sir.


Good afternoon, madam.


Hello, Mr.Jones.


Can I help you?


I want to change some money.


This way, please.


Thank you.


Not at all.


How much would you like to deposit 1?


 


 


Dialogue 1


 


A: Good morning, madam.


B: Good morning.


A: May I help you?


B: Yes, I want to change some money.


A: This way, please.


B: Thank you.


A: You're welcome.


 


Notes:  


 


1. Good morning. Good afternoon. Good evening. Good night.


2. Thank you. Thank you very much. Thank you so much. You're welcome.


 


Once again


 


A: Good morning, madam.


B: Good morning.


A: May I help you?


B: Yes, I want to change some money.


A: This way, please.


B: Thank you.


A: You're welcome.


 


 


Dialogue 2


 


A: Good afternoon, Mr. Anderson.


B: Good afternoon, Miss Li.


A: How nice to see you again!  


B: Nice to see you, too.


A: It's been a long time, hasn't it? How are you?


B: Fine, thank you. And you?


A: Very well too, is there anything I can do for you?


B: Yes. Could you guide me to where I can change money?


A: Sure, Mr. Anderson, please come along with me.


B: Thank you.


A: My pleasure.


 


Notes:


 


1. Good afternoon, Mr. Anderson. Mr. Mrs. Miss Ms


2. How nice to see you again! I'm glad to see you again. It's good to see you again


 


Once again


 


A: Good afternoon, Mr. Anderson.


B: Good afternoon, Miss Li.


A: How nice to see you again!  


B: Nice to see you, too.


A: It's been a long time, hasn’t it? How are you?


B: Fine, thank you. And you?


A: Very well too, is there anything I can do for you?


B: Yes. Could you guide me to where I can change money?


A: Sure, Mr. Anderson, please come along with me.


B: Thank you.


A: My pleasure.


 


 


Dialogue 3


 


A: Hello, Mr. Jones.


B: Hello, Miss Wu.


A: Long time no see. How is everything at home?


B: Pretty good, thank you. And you?


A: OK, thanks. Anything I can do for you?


B: I need to remit 2 GBP500 to London.


A: Yes, sir. Would you like to remit it by M/T or by T/T?


B: T/T, please.


A: Very well, Mr. Jones.


 


Notes


 


Yes, sir. Would you like to remit it by M/T or by T/T?


Mail-transfer=M/T  Telegraphic-transfer =T/T  Draft on demand=D/D


 


Once again


 


A: Hello, Mr. Jones.


B: Hello, Miss Wu.


A: Long time no see. How is everything at home?


B: Pretty good, thank you. And you?


A: OK, thanks. Anything I can do for you?


B: I need to remit GBP500 to London.


A: Yes, sir. Would you like to remit it by M/T or by T/T?


B: T/T, please.


A: Very well, Mr. Jones.


 


 


Dialogue 4


 


A: Excuse me, sir. Is there anything I can do for you?


B: Yes. I'd like to change some money, please.


A: All right. How much would you like to change?


B: Let me see. I think maybe 600 USD at least.


A: Pardon?


B: Six hundred US dollars.


A: I'm sorry, sir, after 7:00 PM, the change maximum limit is US $400 according to our regulations.


B: But I am badly in need of the amount. Might I ask you to make an exception for me?


A: I'm afraid we cannot help you, sir, because that would be violating 3 the Regulation. I owe an apology for doing nothing about it


B: It's just too bad. I have to leave it as it is, and thank you just the same.


 


Notes


 


1. Excuse me.


Excuse me for interrupting you but there's an urgent telephone call for you


Please excuse me for a moment.


 


2. Pardon? Would you mind repeating your question, please?


Did you follow me? Follow me?


I'm sorry, but would you please speak more slowly?


 


Once again


 


A: Excuse me, sir. Is there anything I can do for you?


B: Yes. I'd like to change some money, please.


A: All right. How much would you like to change?


B: Let me see. I think maybe 600 USD at least.


A: Pardon?


B: Six hundred US dollars.


A: I'm sorry, sir, after 7:00 PM, the change maximum limit is US $400 according to our regulations.


B: But I am badly in need of the amount. Might I ask you to make an exception for me


A: I'm afraid we cannot help you, sir, because that would be violating the regulations. I owe an apology for doing nothing about it.


B: It's just too bad. I have to leave it as it is, and thank you just the same.


 



1 deposit
n.定金,存款,矿藏;vt.使沉淀,寄存,储蓄
  • There is too much deposit in a bottle of wine.酒瓶里有太多的沉淀物。
  • The hotel requires a deposit for all advance bookings.旅馆规定凡预订房间都要先付订金。
2 remit
v.汇款,汇寄;豁免(债务),免除(处罚等)
  • I hope you'll remit me the money in time.我希望你能及时把钱汇寄给我。
  • Many immigrants regularly remit money to their families.许多移民定期给他们的家人汇款。
3 violating
亵渎( violate的现在分词 ); 违反; 侵犯; 强奸
  • Ignorance of a law does not excuse a man for violating it. 一个人不懂法律不构成犯法的理由。
  • It was sued by the U.S. federal government for violating antitrust law. 它被美国联邦政府指控违反了反托拉斯法。
学英语单词
abnormal fusion of mullerian ducts
accelerated speech
acceptance of notice of readiness
acin'
alpha-radiator
antitoxine
arenella
at all costs
B-roads
balanced identity
barrassing
Bravais-Jackson epilepsy
buzz-cut
Calderone, Mary
canales inguinalis
cargo safety hook
case brief
changeablest
cinchonas
coal slurry
coat-hanger
complex pellicle
DC machine for electric mining shovel
degueline
design concepts
deux
direct-reversing turbine
DNA helicase
dumb box
endosalpingosis
exergaming
eye black
family roccellaceaes
FI (flow indicator)
flight briefing
flirthood
foamless cream separator
Frey curves
full-handedness
fulsamic
funnels
genus doliolums
glass wool mat
goes far
grubisha
heater transformer
Hilt's rule
hyperalgesic
hypercalcinuria
inclined tube evaporator
jargonising
jumper
kite tails
landing towboat
lms-newton algorithm
low riding
magnetic gradient accelerator
Maiduans
Malevich, Kasimir
meson spectroscopy
microprocessor assembler simulator
minute lesion
motivation to hehavior
myelophthisis
narcotines
national afforestation
net accessible interest differential
Norman window
noura
odorivection
off-field
Olodio
oval pin shackle
portal thrombosis
Primula deflexa
processed data
questionable
Rotary-Mini-Pack
scia-
seasonal sampling
shake-out screen
shea nut
silence suppression
solubility of fertilizer
specific fuel rate
subfilter
superfluous term
suturae lingualis
Tephroseris stolonifera
time units
time-frame
transition contact
tree-connected structure
truth drug
uk den
unsuggestiveness
valtierra
washboard pan
waveguide bolometer-coupler unit
yosh
your inner self
zero defects movement