时间:2018-12-18 作者:英语课 分类:2013年ESL之商务英语


英语课

 47.Record a clear voicemail greeting. 录下一段清晰的语音信箱问候语,


Your voicemail greeting should ask people to leave a detailed 1 message with the purpose of the call and the best time to return it. 告诉对方说明来电目的,以及你何时回电最为合适。
Then you'll know when to call back or whether you can deal with the issue 2 by email. 这样你就能知道什么时间回电给他,或者你是否可以通过发邮件解决。
48.Leave a message. 留下语音留言。
If you call someone, you obviously 3 had a reason for placing the call so don't hang up without leaving a clear and detailed message stating the purpose of your call. 如果你打给某人,一定是有原因的,所以不要没有留下清楚具体的信息阐明你的来电目的就直接挂断。
If you are requesting a return call, indicate the windows of time you will be available to receive the call. 你过你想让对方给你回电,告诉对方你什么时候有时间。
49.Be clear and concise 4. 沟通要简洁明了。
When you communicate with people orally 5 or in writing, get to the point quickly while still being cordial 6. 和别人无论是口头或者文字交流,趁着双方气氛友好直入主题。
This will save you time and improve the impression you make on others. 这样既可以节省你的时间,还可以提升你在对方心中的形象。
50.Introduce yourself. 介绍自己。
When you call someone's home or place of business, introduce yourself, such as "Hi, this is Mark Williams. Is Pam Johnson available?" 当你给某人家里或者办公的地方打电话时,要先介绍自己。比如"你好,我是马克·威廉姆斯帕姆·约翰逊在吗?"。
Now the other person does not have to say, "May I ask who is calling?" 这样对方就不会再问:"能告诉我您是谁吗?"
51.Don't return missed calls. 不要回复未接来电。
If someone calls you but does not leave a message (unless it's a family member or close friend), don't call back. 如果有人给你打过电话,但是没有留下语音信息(除非是亲人或朋友),那就不要打回去。
If their call was not important enough to leave a message, then there's no need for you to return it. 如果他们不留言,就说明它们并不重要,因此也就没有必要回复了。

1 detailed
adj.详细的,详尽的,极注意细节的,完全的
  • He had made a detailed study of the terrain.他对地形作了缜密的研究。
  • A detailed list of our publications is available on request.我们的出版物有一份详细的目录备索。
2 issue
n.出版,发行,(报刊等)期、号,论点,问题,结果, (水,血等的)流出;vt.使流出,放出,发行(钞票等),发布(命令),出版(书等)发给;vi.发行,流出,造成...结果,进行辩护,传下
  • I bought the book the day after its issue.这书出版后的第一天,我就去买了它。
  • I'll support her down the line on that issue.在那个问题上我将全力支持她。
3 obviously
adv.显然;明白地
  • Obviously they were putting him to a severe test.显然他们是在给他以严峻的考验。
  • Obviously he was lying.显然他是在撒谎。
4 concise
adj.简洁的,简明的
  • The explanation in this dictionary is concise and to the point.这部词典里的释义简明扼要。
  • I gave a concise answer about this.我对于此事给了一个简要的答复。
5 orally
adv.口头地,口述地
  • Not to be taken orally!不可入口!
  • All candidates must first be orally examined.所有的考生必须先参加口试。
6 cordial
adj.(指感情或行为上)热忱的,诚恳的
  • The conversation was carried on in a cordial and friendly atmosphere.会谈是在亲切友好的气氛中进行的。
  • The meeting of the old classmates was extremely cordial.老同学聚会在一起,分外亲热。
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