时间:2019-02-26 作者:英语课 分类:实用英语


英语课

   A: Excuse me.。.


  B: Yes, sir. How may I be of service?
  A: I would like to return this item.。. Are refunds 2 allowed?
  B: Certainly. The customer is always right, we are here to serve you. Is there a reason that you would like to return it? Did you have problems with our product or services?
  A: No, no.。. It was just the wrong size.
  B: Would you be interested in an exchange as opposed to a refund 1? I think I can help you to find the appropriate size.
  A: No. I would rather just return it.
  B: Sure, no problem. Do you happen to have the receipt 3
  A: Yeah, right here.
  B: Ok, just a moment, please. Here you are, I need you to sign here, please. And here is your refund. Is there anything else I can help you with?
  A: No, thank you.
  B: You‘re welcome. Have a nice day!
  打扰一下。..
  是的,先生,需要什么服务吗?
  我想把这个东西推掉。..可以退款吗?
  当然可以。顾客总是对的,我们随时为您服务。为什么要退掉?您对我们的产品和服务有什么问题吗?
  不,不是的。..只是大小不合适。
  那你想调换一下还是要退款?我想我能帮你找到合适的尺寸。
  不用了。我还是想退掉。
  当然可以,没问题。你带收据了吗?
  带了,在这儿。..
  好的,请等一下。给您,请在这里签字。这是你的退款。还有什么需要我帮忙的?
  没有了,谢谢你。
  别客气。祝你一天都开心!
  refund:a sum of money that is paid back to you, especially because you paid too much or because you returned goods to a shop/store 退款;返还款;偿还金额
  a tax refund 税金退款
  to claim/demand/receive a refund 要求/接受退款
  If there is a delay of 12 hours or more, you will receive a full refund of the price of your trip. 如果耽搁达到或超过 12 小时,你会得到旅费全额退款。
  as opposed to:used to make a contrast between two things (表示对比)而,相对于
  200 attended, as opposed to 300 the previous year. 出席的有 200 人,而前一年是 300 人。
  This exercise develops suppleness 4 as opposed to(= rather than)strength. 这项锻炼不是增强力量,而是增强韧性的。
  receipt:a piece of paper that shows that goods or services have been paid for 收据;收条 countable 5 ~ (for sth)
  Can I have a receipt, please? 请给我开个收据,好吗?
  to make out(= write)a receipt 写收据

v.退还,偿还;n.归还,偿还额,退款
  • They demand a refund on unsatisfactory goods.他们对不满意的货品要求退款。
  • We'll refund your money if you aren't satisfied.你若不满意,我们愿意退款给你。
n.归还,偿还额,退款( refund的名词复数 )v.归还,退还( refund的第三人称单数 )
  • Tomorrow he would return them to the store and claim refunds. 明天他要把它们退还给商店并要求退款。 来自辞典例句
  • The new method means that taxpayers get refunds much faster. 这种新办法意味着纳税人可以较快地领到退还款。 来自辞典例句
n.收据,收条;收到,接到
  • We are in receipt of your letter of the 10th.我们收到了您十日的来函。
  • I asked for a receipt.我要一张收据。
柔软; 灵活; 易弯曲; 顺从
  • The leather may need to be oiled every two to three weeks in order to retain its suppleness. 为了保持皮革的柔韧性,可能两三周就要上一次油。
  • She tried to recover her lost fitness and suppleness. 她试图恢复她失去的身体的康健和轻柔。
adj.可数的,可以计算的
  • The word "person" is a countable noun.person这个词是个可数名词。
  • Countable nouns have singular and plural forms.可数名词有单数和复数之分。
标签: 商务英语
学英语单词
a bat
air speed simulation
amalg.
amount of water injected
annealing lehr
Aprilian
armillarias
barring engine
caenogenetic metamorphosis
chisel-steel
cinema-screen
comfortive
compound semiconductor materials
computer aided design (cad)
constant duty
cretinism
Criteria for Fixing Salvage Reward
curtainfall
delivery room emergency
diminuent
dogmata
enaopthalmos
escr
family punicaceaes
farewell-to-spring
firing voltage
flour drier
fraggers
Frances Eliza Hodgson Burnett
gap-filler input
gravid-
gravitational lens effect
green-yellow
hard switch modulator
head is spinning
high-current electron beam
hullos
ieee 802.10
information theories
initial instant
interphase potential
isla de pascua
just.
lever tong
lining brake
longitudinal anastomose
loss of bulk carrier
lunater
main side-band
marketing concept
method of deformation
micellophagosis
myosin
Myrtus communis
never-failing
nigidius fromosanus
parel
peridial hypha
pestalotia eriobotryicola
philosophical theories
piazzolla
pickled onion
pilot anchorage
Placilla
plateau-iris glaucoma
platinous telluride
Porro telescope
positive-energy state
pruitts
pureed celery
rated heat input
reinforcement therapy
relative effective mass
relay contact combination
resistive unbalance
rhombic disphenoid
romanette
Sanage-yama
schumm
seawater composition
ship derrick
short wave antenna
slotted
snotting
Sopers
specific measures
sporicides
standard termination
takyr-like soil
thallic fluoride
The game is not worth the candle.
timeless existences
tripartite
turtkul (turkul)
unwishfulness
uraninite
vardapet
variable-speed governor
web-builder
weighing bridge
white duplex board
winch drum sliding clutch