时间:2019-02-21 作者:英语课 分类:实用英语


英语课

   第一部分


  自己不会说 英语 时的应急电话用语:不擅长说 英语 的人接到 英语 电话时,千万不要手足无措,可用下述几种方式沉着应答。
  (1) 请稍待片刻。Just a moment, please.
  (2) 请别挂断。我找一位会说英语的人来.Hold the line, please. I’ll get an English speaker.
  (3) 请等一下。我找个人来听。Hold on, please. I’ll get someone to the phone.
  (4) 很抱歉,我英语说得不好。我找位会讲英语的人稍后回电话给你。请教您的大名及电话号码? I’m sorry, I don’t speak English well. I’ll have an English speaker call you back later. May I have your name and telephone number?
  第二部分
  接电话的开场白:拿起话筒的时候,可先用Hello. Good morning. Good afternoon. 等问候对方,并报上自己的公司名、部门名、姓名等,如此可予人态度亲切的感觉。
  (1) 早安。这里是正泰贸易公司。我能效劳吗? Good morning. This is Chengtai Trading Company. May I help you?
  (2) 午安。这里是大安商业银行。我能为您效劳吗?Good afternoon. This is Dan An Commercial Bank. What can I do for you?
  (3) 先锋电子。我是吴玛莉。Pioneer Electronics. This is Mary Wu speaking.
  (4) 喂。海外营业部。我是王大明。Hello. Overseas Sales Department. Taming Wang speaking.
  (5) 喂。这里是王公馆。Hello. This is the Wang residence.(6) 午安。我是王大明。Good afternoon. Taming Wang speaking.(7) 我是杨文凯,请讲。Wenkai Yang. Speaking.
  第三部分
  问对方要找谁: 通常对方都会主动说出要找谁,但万一对方说不清楚,或是你没听懂,想再确认的时候,可以用下面的话问清楚。
  (1) 请问找哪位?Who do you want to talk [speak] to?
  (2) 您找哪位? Who would you like to speak with?
  (3) 请问受话人的尊姓大名? The name of the person you are calling, please?(4) 你要打给哪位?Who are you calling?
  第四部分
  请教对方的大名:在接听老外打来的电话,应问清楚对方的身分,以便通报相关的当事人或做进一步的处理
  (1) 请问是哪位?Who’s calling, please?
  (2) 请问您哪位? Who’s speaking, please?

标签: 实用英语
学英语单词
abrasive wear testing machine
acetohydroxyacid
acidity number
acouophone
adnams
afther
al qafrah
allegorisation
aminodiphenylmethane
anatomic tooth
basic fertilizer
callams
Cannonsburg
choline citrate
collapsed stratum method
common councilman
computerizes
curly grains
diminished
Dobrzykow
dried peppermint leaf
Dromaius novaehollandiae
elongation region
Emiratised
emulated local area network
endotheliocyte
endowment drives
epitrochanterian
error coded check
Eurynome
every other week
ffus
fly pinion
Frenatae
frontbench
fruitland
fundamental matrix
garot
glyoxalines
gyro tumbling test
hege
hog still
horizontal skeletogenous septum (or horizontal septum)
increment time
inletof culvert
kali-keratophyre
Kitangari
krick
lamentableness
line anorectal
lunar halo
machine-riveting
man and boy
mashup
medicare
minnetonka
mixture concentration
monocarps
morrero
mouse deer
Nepaleses
New Hanover County
Noam
Noncompulsory Clause
nonmonosyllabic
packet lead address
Palimitate-A
particulate organic matter (pom)
pentane thermometer
PGDS (pressurized gas distribution system)
pontees
postmarketing
priority indication
recusation
register, data
reliable sources
reverse marketing
righting arm curve
rotor ground
sailaufite
San Giovanni Lupatoto
schmidt's field balance
selective (targeted) employment subsidies
sherardize
sinewy
slimily
sliver loss
small mine block
smokejacks
sort-merge file description
Starkey
stock-keeper
sugarhills
tax eligible on tax credit
test data generation
Teturam
threshing board
trading abuse
vacuum tube microammeter
Walton County
Web Services Atomic Transaction
Yankee shrewdness