时间:2019-02-19 作者:英语课 分类:实用英语


英语课

  31. 如何说明使用方法 


    不管交易是否达成,都要不厌其烦地向顾客解释使用方法,以建立彼此信心。比如,要说明水壶的使用方法,可以说“Could you pull out the black stopper of the pot before you pour, please ?”(倒水之前,先把水壶的褐色塞子拉开)。 
    32. 如何说明注意事项 
    买卖的同时,应该将注意事项向顾客交待清楚,免得日后发生纠纷事小,影响商誉事大。因此,像“You can exchange it provided 1 it''s clean”(如果还是干净的,可以要求退换)或“I''m sorry we won''t refund 2 you.”(很抱歉,我们概不退款)一定要表述清楚。 
    33. 如何登门拜访 
    登门拜访顾客,挖掘潜在购买力,是必须的;而寒暄的第一句往往决定成败,因而诚恳亲切的“What''s your pleasure if I may ask”之类的话无论如何是要说的。 
    34. 如何电话拜访 
    电话拜访也是必备手段之一,同样也需注意礼节和态度。一般先要询问对方此时听电话是否方便,然后再说明来意“I''ll do my best for you”(我会尽最大努力来达成您的心愿) 
    35. 如何说最低消费 
    尽管菜单都已标明最低消费,除非想被炒鱿鱼,否则顾客问起来,还是得毕恭毕敬地回答“I''m afraid the minimum 3 charge for any first order is ¥100”(我们的最低消费是100元),而不能说:“菜单上有,您不会自己看呀?!” 
    36. 如何拒绝降价 
    顾客讨价还价几乎是不可避免的事情,直接说no的推销员估计很少,所以你应该充分解释“We make so little on this line!”(这方面的东西我们没赚钱) 
    37. 如何拒绝小费 
    如果店铺规定不能收取小费,你可婉拒顾客:“It''s so kind of you, sir. But we can''t accept your tips”(先生您太好了,不过我们不能收取小费) 
    38. 如何说明高/低价位 
    一分钱,一分货。如果顾客抱怨价格太高,您可以说:“We have cheaper products if you want. But value depends on expense”(如果您愿意,我们有更便宜的商品,但是价值完全取决于价格高低) 
    39. 如何谢绝讨价还价 
    如果没有议价的余地,态度虽然要坚定,但口气仍要十分委婉:“We have but one price, sir.”(我们不二价的)或“Sorry we can''t reduce the price, sir.”(很抱歉,我们没办法降低价格) 
    40. 如何说分期付款 
    如今分期付款很流行,所以要学会说:“You can buy them by installment”
41. 如何解释分期付款 
    还要会解释:“You pay a down-payment of five hundred dollars, and then, within a year, one hundred for each an every month.”(可以先付订金500元,然后在一年内,每月付100元) 
    42. 如何收取货款 
    如果是当场付清货款,就可能用到这个句子:“Could you pay at the Cashier''s Desk?”(请到收银台付款) 
    43. 如何找零 
    下列句子要活学活用:“Thirteen dollars and twenty cents from one hundred dollars leaves eighty six dollars and eighty cents. You might see if that''s all right, sir.”(收您100元,减去13元2角,应找您86元8角,请点下数目) 
    44. 如何开立发票、收据 
    东西卖出后,并非万事大吉,开发票、给收据、找零钱是一贯作业,一句“Here''s your receipt”过后,别忘了说声谢谢。

conj.假如,若是;adj.预备好的,由...供给的
  • Provided it's fine we will have a pleasant holiday.如果天气良好,我们的假日将过得非常愉快。
  • I will come provided that it's not raining tomorrow.如果明天不下雨,我就来。
v.退还,偿还;n.归还,偿还额,退款
  • They demand a refund on unsatisfactory goods.他们对不满意的货品要求退款。
  • We'll refund your money if you aren't satisfied.你若不满意,我们愿意退款给你。
adj.最低的,最小的;n.最小量,最低限度
  • What is the minimum price?最低价是多少?
  • Today's minimum temperature is 10℃.今天的最低气温是10℃。
标签: 销售英语
学英语单词
acetylthymol
ADR
advance settlement of export exchange
agegroup
aperture blocking
as per instructions
attractory
basrelief
be no skin off someone's back
bevelled corner
blennochesia
bodybuilders
cabin ensuite
causal distribution
cell type soaking pit
charge-carrying belt
Clinostomus
conjugationally
corner test
cumulative produced gas-oil ratio
cyclonic activity
delay action switch
designated period of time
die space
dlur/dlus
dual basing-point system
embellisher
endocymic
enteroanastomosis
environmental sex determination
equalizer bar equalizing
equivalue
fathers of radio
floor morder
full container load cargo
glacier snout
glycogenolytic
goethals
graphic extension
Guastatoya
haemus
hangas
hbes
Helianthus annuus
Hepacare
hoisting compartment
indirect fastening
integral control
Jenny McCarthies
juvenile literature
keep one step ahead of
kelvin solid
lamellate placentation
least square adjusted value
limiting adjectives
medical function material
money-ness
Nūrayn
oily solution
orangest
over-all variation
persuader
pie plate
pilot valve governing
platinum rhodiumplatinum thermocouple
Polesia
polychromi
post-partum tetanus
Prunus serrulata Lindl.
pulsed laser
quick reply
razon
reconter
Rennick Trough
reservoir sample
reverse-phase relay
ripstops
ruptural
schemie
scrappage scheme
seed coat fragments
service access point
sewerman
sharp starter crack
single-end 15 degree angle wrench
sinocytheridea improssa
sky parlors
solid arch
solmizations
soy sauce mash
spherometers
spur on a willing horse
staphylococcuss
strata profundum
Suttner
swordplants
thinki
to the very last
us -less
wan-
Weihai
well-crafted