时间:2019-02-07 作者:英语课 分类:实用英语


英语课

   电子邮件常看起来没有打印出来的商务信那样正式,在商场上你可决不能让你的语言显得很不正式。电子邮件可能更快捷更有效,但是你的客户和生意伙伴可不会轻易允许随随便便的通讯联系。不要害怕!继续念了解更多能使你英语邮件更规范化的简单秘诀。


  从问候开始
  用问候语开始邮件内容非常重要,例如"Dear Lillian,"。根据你与收件人的关系亲近与否,你可能选择使用他们的姓氏来称呼他们而不是直呼其名,例如"Dear Mrs. Price,"。如果关系比较亲密的话,你就可以说,"Hi Kelly,"如果你和公司联系,而不是个人,你就可以写"To Whom It ay Concern:"
  感谢收件人
  如果你在回复客户的询问,你应该以感谢开头。例如,如果有客户想了解你的公司,你就可以说,"Thank you for contacting ABC Company."如果此人已经回复过你的一封邮件了,那就一定要说,"Thank you for your prompt reply."或是"Thanks for getting back to me."如果你可以找到任何机会那一定要谢谢收信人。这样对方就会感到比较舒服,而且显得更礼貌。
  表明你的意图
  然后,如果是你主动写电子邮件给别人的话,那就不可能再写什么感谢的字句了。那就以你写此邮件的目的开头。例如,"I am writing to enquire 1 about …"或是"I am writing in reference to …"在电子邮件开头澄清你的来意非常重要,这样才能更好的引出邮件的主要内容。记得要注意语法,拼写和标点符号,保持句子简短明了并句意前后一致。
  结束语
  在你结束邮件之前,再次感谢收信人并加上些礼貌语结尾。你可以"Thank you for your patience and cooperation."或"Thank you for your consideration."开始接着写,"If you have any questions or concerns, don't hesitate to let me know." 及"I look forward to hearing from you."
  结束
  最后是写上合适的结尾并附上你的名字。"Best regards," "Sincerely,"及"Thank you,"都很规范化。最好不要用"Best wishes,"或"Cheers,"类的词因为这些词都常用在非正式的私人邮件中。最后,在你发送邮件之前,最好再读一遍你的内容并检查其中有没有任何的拼写错误,这样就能保证你发出的是一封真正完美的邮件!

v.打听,询问;调查,查问
  • She wrote to enquire the cause of the delay.她只得写信去询问拖延的理由。
  • We will enquire into the matter.我们将调查这事。
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