时间:2019-01-07 作者:英语课 分类:商务英语


英语课

   Ann. 陈豪去年大学毕业以后,就到北京的美国ABC公司工作。今天他去出席了一个午餐会以后回到公司,还没有走进自己的办公室,就被同事Mary叫住了。


  (Office ambience)
  M:Hey, Chao Hao, I need to talk to you。
  C:What's wrong?
  M:Did you offer John in the Technology Department a ride to the lunch today?
  C:(恍然大悟) 哎哟,我忘得一干二净了。
  M:He waited a long time for you today!
  C:啊呀,害他等我半天。Oh dear, what should I do?
  M:Find him immediately and apologize!
  C:你说什么?Apologize?
  M:Apologize, A-P-O-L-O-G-I-Z-E, 就是道歉!
  C:我可不能对他说我忘了,总得找个理由吧!
  M:不要找出种种理由来解释。 It's always best to be truthful 1 and sincere when you apologize。
  C:也是。要道歉嘛还是老老实实,找借口让人听起来不诚恳。好,我这就去找John。
  ******
  C:行了,没事了。
  M:你跟他道歉了?
  C:不,John已经走了,我给他写个email就行了。
  M:写email 不太好。Email is too impersonal 2 when you need to ask forgiveness。你要道歉最好还是当面说好,更正式一些。
  C:那,我给John的手机打个电话,好吗?这样不是又快,又能直接讲话嘛!
  M:That's a good idea。
  (Making cell phone call)
  C:Mary,  John没接电话,所以我给他留了言,说今天忘了带他去午餐会,我感到很抱歉。这下总算结束了这件事。I'm glad that's over。
  M: Over? No way! 留个言就算完啦?不行, 你得做得更慎重一些。
  C:哎,我去找他,他不在。我打手机,他不接。我留了言,道了歉。这还不行呀?
  M:你最好今天在他桌上留个条。亲自写个条表示道歉会让他感到你很有诚意。要更地道的话,你还可以给他留个小礼物。A small gift as a sign of your sincerity 3
  C:我哪知道他喜欢什么呀?
  M:他喜欢看篮球。
  C:OK, I have an idea! 我去买两张篮球比赛的票。我跟他一起去.....当然,要是他不再生我气的话。
  M:Great! So remember: when you make mistakes, the best thing is to apologize immediately. When a verbal apology is not enough, write a note and give a small gift.
  C: 知道了,知道了。我这就去买票。谢谢Mary.
  M:You're welcome!




点击收听单词发音收听单词发音  






1
truthful
OmpwN
  
 


adj.真实的,说实话的,诚实的


参考例句:





You can count on him for a truthful report of the accident.你放心,他会对事故作出如实的报告的。
I don't think you are being entirely truthful.我认为你并没全讲真话。












2
impersonal
Ck6yp
  
 


adj.无个人感情的,与个人无关的,非人称的


参考例句:





Even his children found him strangely distant and impersonal.他的孩子们也认为他跟其他人很疏远,没有人情味。
His manner seemed rather stiff and impersonal.他的态度似乎很生硬冷淡。












3
sincerity
zyZwY
  
 


n.真诚,诚意;真实


参考例句:





His sincerity added much more authority to the story.他的真诚更增加了故事的说服力。
He tried hard to satisfy me of his sincerity.他竭力让我了解他的诚意。













adj.真实的,说实话的,诚实的
  • You can count on him for a truthful report of the accident.你放心,他会对事故作出如实的报告的。
  • I don't think you are being entirely truthful.我认为你并没全讲真话。
adj.无个人感情的,与个人无关的,非人称的
  • Even his children found him strangely distant and impersonal.他的孩子们也认为他跟其他人很疏远,没有人情味。
  • His manner seemed rather stiff and impersonal.他的态度似乎很生硬冷淡。
n.真诚,诚意;真实
  • His sincerity added much more authority to the story.他的真诚更增加了故事的说服力。
  • He tried hard to satisfy me of his sincerity.他竭力让我了解他的诚意。
标签: 商务英语 礼仪
学英语单词
acramine
alpha assay
bed-covers
bell-glass
Benzalolin
Better to have one eye than be blind altogether.
bransfield str.
caliper measure
callejas
Canadianized
cauri
centralized absolute chronology
Chhabra
chime with
circulating water channel
coefficient of personnel demand
complementary financial facility
congenital bladder malformation
conidiobolomycosis
control system with time delay
conversion of viscosity
coreferentiality
cutting tool
cyclohexanediones
depression head
drank under the table
electronic telecontrol
embrayis
equisetum ramosissimum debile
equivalent polygon
fatigue breakdown
finished product
floating-decimal arithmetic
fold net
Ga.
genus Matteuccia
Georgian style
ghaychak
giambattista
ginns
godlets
gymnade
harold lloyds
have trouble in
herborises
horizontal tangent
hot-air system
house-service meter
inspeximus
intraoral tracing device
isodurene
jumbogroup
Kittentails
last-known
leaf fodder
leningradskaya station
lindners
logan stone
malignant lymphadenoma
membrane transport
narveson
open commuunity
outsmoking
overfyll
oxidation process
phobics
photoplethaysmography
plane-table survey
pneumatic feed
Porterandia sericantha
precavity stage
present evidence
push press
put a wrong interpretation on
put up to the hammer
radiocirculography
radiomicrobiology
Robert Abram Bartlett
Rochester
scaldings
scorchpencil
segment table(st)
sensimillia
ship station
sinter-metal
smith
spillplate
swivel stand
syncretization
tile-tea
toxicological chemistry
transportable rocket fuel purification system
transverse boom
trapezohedral class
tuber furfuraceum
ultimate state
unique copy
upper-air climatology
variable-area exhaust nozzle
viral epidermal hyperplasia
Wasit
winter ripened fruit