时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
articulationes mandibularis
automated warehouse
backing plank
bar-ilan
bass-reflex cabinet
battery ignition system
benefiting qi and nourishing yin
berberonic acid
bleedins
Bowraville
bubble sb of his money
camber of blade
Canyon.
castor bean
center front point
chemosensations
circular grinding machine
clocked page
cloudlessnesses
corps diplomatiques
csn
cumulus lenticularis
cyberize
cycle-per-second
cyst of nasopharynx
darn it!
delts
deterministic rule
Dividend Growth Rate
double-break double-make contact
dry-dock type structure
endres
etopic testis
excess meter
eyecells
film projective objective
fixed bevel gear
flat multicore cable
flitch-plate girder
flood control sluice
floral tribute
francis case, lake
furocarbazoledione
gate feed
geometric rectification
hamiltonian density
hash-coding
helver
Hoyle's alloy
ice flood protection measures
iliopelvic
immutable
inconcinnity
korseveriline
Lookout, Point
low pressure synthesis
Loxoconcha
marclays
mikans
moorcraft
negative impedance
nomenclature
noncontractual claims
nonruminating
number of empty cars delivered
oil of balm
one-time use camera
orchidophile
overcentralization
PAHP
panel-type construction
polysynodies
posthemorrhage
pressure mill
puppeteers
Qutiabad
RNPR
Romanus II
salicylic amide
severe local storm
Sicayari, Mesa de
silviculturally
single-spot weld
Singānallūr
size of memory
sound absorbtive
spahiss
spatulate lappet
string development
sugar palm
SW Isometric
TGX
that's more like it
thermal control switch
tilt stand
unappreciative
under voltage no close release
varicose tumor
volumizer
workshop handicraft
Xavantina
Xenopsylla