时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
adjustable stop hook
alkaline thinkening
antenna capture area
Ban Bo Han
bear up for(to)
birds of jove
block mode
branches of tail of caudate nucleus
cannizzaroes
cape wrath
certificate verification
clastic ore
clubgoing
coal trimmer
cohesive-energy density
commercialize invention
conventional submarine
crawlspace
degenerate feasible solution
dileonardo
Dist. Atty.
electromagnetic contacter
enrach
equilibrium freezing curve
equitable interest
evaporation current
fawnling
finneran
folding movement
forklift atachment
future perfect
geodesic conic
gombeens
gothic notation
Grand Marnier
high usage trunk group
humbuggery
ice cream freezer
incoming call
intensive training course
kalala
lardacity
latch needle machine
Lath-screen
leptazol pentylentetrazol
Liedform
LRST
machetelike
max.s
mindspace
mirror side
nitrozinc complex
non-attribution
nondefinable
optical measuring method
organic contaminant
orussus brunneus
over throw
overprinting
Pier Luigi Nervi
pimpernels
play politics
plioplatecarpines
prong cell
pseudomyxoma
pyrenophora avenae
pyroge
rational action
rear wall shelf rail
redistribution by fiscal process
residual landform
Rivinus's tympanic incisure
rough colony
rough mason
Sannio, Mti.del
schizolachnus orientalis
sheep raising
single grain
slot space
sophisticated society
sporangiospores
stromatolitic bioherm
strongly reducing atmosphere
sub-lessees
sulfur-bearing crude
supine
syndrome of dampness-heat in large intestine
take things easy
target stated in a contract for fixed output
terpinols
thermoluminescence
toppingly
transition roller
tweenness
two stream instability
under-petticoat
unsynchronization
Valergen
vesicula bilis
whiffletree switch
wide number duck
Youghal B.