时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
abpe
account day
An Englishman loves a lord.
aperiodic balance
apolunes
aqueste
astroclimatic
attemperately
benching iron
bionic computer
bright in colour
calibration function of separation
canaliculi caroticotympanici
cantat
chamomile tea
cinephiles
clamart
closantel
conservation of charge
control rod cluster handling station
Corpus fornicis
cover dentin
diphospho-glyceromutase
DNU
Ekuta
eupithecia yoshimotoi
file batch count
film-makings
foam breaking coil
four-way pallet
geared linkage
genus Ibero-mesornis
glass liner tubing
gold bridge
greete
griswold
harvey-jones
have one's end upon
hexaoxides
high-duty seal
homogalacturonans
Hāmus Shet'
i have to sing
imbergamo
import duty clause
information stream
Iris halophila
isdn digital subscriber line
kalcik
lead phosphite
leaf-valve
levan(fructosan)
Liquidity theory of the term structure
manganese(iv) oxide
manganosite
miskeyings
Mondelez
multifunction display set
munich re
nanoparticular
nephilid
novelty saw
occult carcinoma
Oceanian geography
Pacific-type continental margin
parasite-mix
Phosphon
Physalis pubescens
Plymouth Tube Co
postgames
pradimicin
production evaluation test
proton acceptor
PS (pressure switch)
re-accuse
rectal absorption
registership
Robert Sanderson
roller type slab magazine
satellite dropping
saveall
semisolid waste
serveth
service communication system
shoecase
single jet nozzle
single-winding motor
skin stimuli
speculative demand
stir up a hornet's nest
the corridors of power
theca-
three-dimensional diffraction pattern
to hit the roof
tropical finish
underaids
unpredictable event
urolabida sinensis
utility category airplanes
vacuum tester
Valverde, I.
viburnum kansuense batal.