时间:2018-12-03 作者:英语课 分类:天天商务口语


英语课

    商务活动常常会遇到接找某人的电话,这样的电话该如何回答呢?下面是三段比较经典的打电话找人的英语对话,这样接到此类电话就可以对答如流了。

    In this conversation, Sally is a receptionist for a major computer hardware 1 supplier. This particular morning, she is also filling in for a personal secretary who called in sick.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 1: Yes, I'm Dave Michaels. I'd like to talk to Amy Winters, please.

    Sally: Just a moment, please. I'll transfer 2 you.

    Caller 1: Thank you.

    Sally: Good morning, ABC Computers, Sally speaking. Can I help you?

    Caller 2: My name is Lance Stevens. May I speak to your Customer Service manager?

    Sally: I'm sorry, he's in a meeting. May I take a message?

    Caller 2: When will he be available?

    Sally: I don't know, sir. Would you like to leave a message?

    Caller: No, that's OK. I'll call back.

    Sally: Good morning. Ms Carling's office. What can I do for you?

    Caller 3: This is Marlene Casper. I need to meet with Ms Carling. She knows who I am.

    Sally: Hold on , please. I'll check her schedule... You can meet with Ms Carling at 10:00 tomorrow.

    Caller 3: That'll be fine. Thank you very much.

    中文参考:

    在这段对话中,Sally是一家大型电脑硬件供应商的接待员。今天早晨,一位私人秘书请了病假,Sally暂替她的工作。

    Sally: 早上好。ABC公司,我是Sally,请问您有什么事吗?

    Caller 1: 是的,我是Dave Michaels,请Amy Winters听电话。

    Sally: 请稍等。我给你转过去。

    Caller 1: 谢谢。

    Sally: 早上好。ABC公司,我是Sally,请问您找那位?

    Caller 2: 我是Lance Stevens,请你们的客户服务部经理接电话,好吗?

    Sally: 对不起,他在开会。要留个口信吗?

    Caller 2: 他什么时间方便?

    Sally: 我不知道,先生。您需要留个口信吗?

    Caller 2: 不用了。我会再打过来的。

    Sally: 早上好,Carling女士的办公室,我能为您做什么吗?

    Caller 3: 我是Marlene Casper,我要约见Carling女士,她知道我是谁。

    Sally: 请稍等,我查一下她的日程……您明天10:00可以会见Carling女士。

    Caller 3:很好。非常感谢。



1 hardware
n.重型武器;五金器具;硬件
  • He bought a pot and other hardware at the store. 他从商店买了一个壶和其他金属制品。
  • That family has carried on a hardware business for five generations.那家已经经营五金生意五代了。
2 transfer
n. 迁移, 移动, 换车; v. 转移, 调转, 调任
  • He has been kicking against this transfer for weeks. 几周以来他一直反对这次调动。
  • I intend to transfer the property to my son. 我想把这笔财产转给我儿子。
学英语单词
Ainhoa
air-blast quenching
ampherotokous
ariettes
austenitic steel retaining ring
behavioral measure
bioswale
blast cell
camaguey
canonical sheaf
CD-video
circles the wagons
Circulus arteriosus iridis major
co-sounding
composite reuse principle
control chart for track maintenance
creation of partent's progeny
crush strip
cyberneticians
dangerous space
dispersion power
diuretics and hydragogues
eco-glasnost
electrocardiograms (ecg)
epiphyseal separation
Facebook official
fagotti
fatty acid desaturation
fault parameter word
financial guarantee
finite extension
fission-spectrum
fourfold table
glycomimicry
Harber's earth current meter
Hoek van Holland
horel
horizontal geophone
inkneed
Ka-ching!
kumpae (gimpe)
lithium muscovite
mahonia confusa sprague
makes a mistake
methionyl-lysylbradykinin
midazolam
misthought
moreiras
Namtaru
national accounting analysis
national service of legal metrology
nervi meatus auditorii externi
nonalignments
normal posture
NPEC
nucha
number of terms
nurled
ophiopogonis radix
opposide
order spirochaetaless
ore concentration
paramagnetic salt thermometry
patronship
peachleaf bellflowers
photocured
pici
pneumococcal pneumonis
potty-traineds
project alternative
PVENT
quick steaming unit
raclopride
RC (product of resistance times capacitance)
red pole
rutiluss
sajak
satyagrahas
sealed-off
self-blowing drum filter
sfchronicle
sign-manual
splite-flow valve
standard wavelength
starting air cut off
startup job stream
steady steaming condition
structural material
sumendum
systema nervonun periphericum
tanacetene
the National Savings Stock Register
theme pack
Tragopogon pseudomajor
trigonocephalies
tropical rainforest climate
tunnicliffe
unburned carbon in flue dust
unengendered
wandering spiders
witkin
zinc compounds and eugenol cement