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Problems, and more problems. Sometimes business seems to be all about dealing with problems. And when dealing with problems in a second language over the telephone, we need to be especially careful in our discussions, since we cannot see the reaction
商务电话英语
In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, were going to talk how to deal with problems with the caller, which are of course much harder to handle!
商务电话英语
Telephoning: Handling Enquiries and Technical Problems In this Business English Podcast lesson we continue our series on making telephone calls in English by looking at how to deal with technical problems and clarify information using alternative cho
原汁原味商务英语播客
处理客户的抱怨 Handling the Customer's ComplaintsS: Salesclerk 售货职员 C: Customer 顾客情景对话 Dialogue对话1S: Good morning, sir. Can I help you? 早上好，先生。我能帮忙吗？ C: I hope so. I'd like to make a complaint,
外贸服装口语
对考研英语口语的考查，各个学校各不相同。有的学校制定了非常详细的标准和流程，甚至规定了每个老师发问的方式和时间；有的只是面试老师的自由发挥，成绩也基本上由面试老师主观判
考研英语
8 Health Problems You May Encounter With Your Laptop and How to Solve Them Laptops due to their lightness, mobility and new facilities like WiFi, which allow people to use internet almost everywhere, have become an integral part of many people's life
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