If your company offers a service, you may find that you have to deal with complaints from customers and clients. In this unit, we look at some phrases that may be helpful in this situation. 如果你们公司提供一项服务,你有可能发现你要处理来自顾客和代

发表于:2019-01-07 / 阅读(120) / 评论(0) 分类 商务英语

Carmela: Well provide you with the most useful expressions used every day at work. Therell be new language, so have a pen and paper ready so that you can write down the phrases you hear. This week, were looking at how to handle difficult customers o

发表于:2019-01-07 / 阅读(62) / 评论(0) 分类 英语讨论

Dealing with difficult clientsThis programme was first broadcast in 2001. This is not an accurate word-for-word transcript of the programme. Carmela: Well provide you with the most useful expressions used every day at work. Therell be new language, s

发表于:2019-01-07 / 阅读(111) / 评论(0) 分类 英语讨论

(1)贵函 Your letter; Your favour; your esteemed letter; Your esteemed favour; Your valued letter; Your valued favour; Your note; Your communication; Your greatly esteemed letter; Your very friendly note; Your friendly advice; Yours. (2)本信

发表于:2019-02-06 / 阅读(374) / 评论(0) 分类 实用英语

Hong kong rider dominates sixth stage of 2011 Tour of Hainan ONGFANG, South China, Oct. 25 (Xinhua) -- Cheung King Lok of Hong Kong, China Thursday triumphed in the sixth stage of 2012 Tour of Hainan. He clocked a winning time of three hours 59 minut

发表于:2019-02-09 / 阅读(55) / 评论(0) 分类 英语新闻

接受寄售我们经营纺织品已达二十年之久, 对市场十分熟悉, 我们能为贵公司产品找到销路。 Since we have been engaged in the textiles business for the past 20 years, we are quite familiar with the places where we can fi

发表于:2019-02-18 / 阅读(84) / 评论(0) 分类 实用英语