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Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.
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Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers
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[00:02.33]Module 7 LOST AND FOUND [00:07.14]UNIT 3 Lost property [00:10.36]2 Listen and label the pictures. [00:15.06]1 Well, it's a big green sweater [00:19.35]and it's very old. [00:21.90]2 It's an old green sweater. [00:25.05]It's very small too.
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HONG KONG, Feb. 22 (Xinhua) -- Two new measures to cool the property market will be introduced to reduce immediate demand, John Tsang, Financial secretary of the Hong Kong Special Administrative Region (HKSAR) government announced Friday. The ad valo
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By Tendai Maphosa London 26 February 2008 The new edition of the second annual International Property Rights Index says physical and intellectual property rights are necessary for economic growth. From London, Tendai Maphosa has more in this report f
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BEIJING, Aug. 17 (Xinhua) -- China's property regulation measures have been carried out well by local authorities and speculative housing demand has been curbed, according to the results of a State Council inspection announced late on Friday. The ins
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