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Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.
Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers
日常用语:hold on 等一下,稍等;坚持住。 第1个意思:等一下,稍等。 例句: May I speak with Joe? Hold on please. Joe is on another line.可以找一下乔吗?请稍等,他在接另一个电话。 Hold on! Hold on! Coul
[00:01]C:I've managed in a few decades to marry the two most worthless men in the universe and then proceeded to have the three most ungrateful children ever conceived. [00:10]The only reason people are nice to me is because I have more money than
Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He
KHARTOUM, Jan. 5 (Xinhua) -- Chairman of the U.S. Senate Foreign Relations Committee John Kerry on Wednesday said that a successful referendum(公民投票权) in south Sudan would be the precursor(先驱,前导) to a stronger new relationship be