15Accepting Credit Cards GLOSSARY cash-only business a company that lets its customers pay only with cash, notwith credit cards or checks* The store decided to become a cash-only business, because too many customers were writing checks without having

发表于:2018-12-18 / 阅读(74) / 评论(0) 分类 2008年ESL之商务英语

LISTENING 2 In a Shop 在店里 Vocabulary 接下来听到的对话中,用到了 1~7 所列出的单字和片语,请从( A ) ~ ( G )中选出 一个 意思最接近的选项。 1. ornament (A) to complete by writing in details 2. unfortun

发表于:2018-12-26 / 阅读(74) / 评论(0) 分类 听见英国

Transcript: Shop assistant: Can I help you? Customer: Yes, have you got this T-shirt in other colours? Shop assistant: Weve got it in white, black, red and purple. What size do you want? Customer: Medium. Shop assistant: OK, in medium weve got black

发表于:2018-12-28 / 阅读(80) / 评论(0) 分类 一起闲话英语-English Chitchat

We hope that all of our customers are satisfied ones. Indeed, a basic goal in business is to keep customers happy and coming back. But we cant please all of the people all of the time. Angry callers are often upset because they dont understand why so

发表于:2018-12-31 / 阅读(81) / 评论(0) 分类 商务电话英语

Weve all dealt with angry people before. But dealing with an angry person on the phone, in a business setting, can be tricky. Sometimes you dont know the person, so his or her situation may be completely new to you. You cant see the person, so you ca

发表于:2018-12-31 / 阅读(106) / 评论(0) 分类 商务电话英语

Danny: Are you sure we should start accepting credit cards from our customers? Weve always been a cash-only business. Katy: I think we need to for the convenience of our customers. It wont be as big a nuisance as you think, with this new cash registe

发表于:2019-02-19 / 阅读(25) / 评论(0) 分类 地道美语播客