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商务英语难词解释汇编 abandon rate 挂断率（衡量客户服务质量的指标之一,计算方式为：拨入客户服务中心的电话总数中客户因等候时间过长而挂断的电话数目占总数的百分比） 例：By choosing
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1. business intelligence，商业智力。 eg: What is Business Intelligence? 商业智能是什么？ 2. deal,交易。 eg:It was probably the best business deal I ever did. 那也许是我曾经做过的最好的一笔生意。 3. negotiate,谈判,协
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Cathy 早上上班见到同事 Adam. Cathy: Hi, Adam, nice tie. Adam: Thanks. C: By the way, can I ask you a personal question? A: Ask away! C: How come you're the only one at the office who wears a tie to work every day? I'm not criticizing your fas
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