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商务英语难词解释汇编 abandon rate 挂断率(衡量客户服务质量的指标之一,计算方式为:拨入客户服务中心的电话总数中客户因等候时间过长而挂断的电话数目占总数的百分比) 例:By choosing
[00:01.61]As well as the group guide all teams have cooks [00:05.23]and porters. [00:07.03]While on a hiking trip, [00:08.88]our cooks prepare delicious meals. [00:11.49]And our porters carry your luggage, [00:13.87]which means that you can simply [0
Listen to the dialogues and fill in T for True, F for False. A:Canterbury Christ Church, how may I help you? B:Yes. Could you transfer the line to the Accommodation Office? A:Yes. Wait a moment. C:Hi, Accommodation Office, may I help you? A:Hi, l'm a
雅思写作35个雅思基础作文题目 1. You are an university student who are living in the accommodation at the campus. One day you find something wrong with your accommodation. So you write a letter to the House Officer to tell them what happe
AM IN THE fortunate, or unfortunate, position of having twin daughters at university. Fortunate to have them; unfortunate in that everything comes at double cost. This includes paying rent for their accommodation. We have only just managed, yet again
听力文本 Recording 10 录音10 1. What about getting her a new bike? 1、给她买辆新自行车怎么样? 2. That's right, we arrive on 22nd July. 2、没错,我们于7月22日到达。 3. That sounds great. Let's do that. 3、听起来很棒