时间:2018-12-05 作者:英语课 分类:商务英语口语


英语课

Dialogue 1


A:Hello,thank you for calling Bradford and Sons. This is Tracy speaking,How may I help you?


B:Hello.I would like to speak to your director of human resources,Ms.Jenkins,Please.


A:Just a moment.I'll check to see if she is at her desk.May I tell her who is calling?


B:This is Bill Burton from Milford Insurance,I'm calling in regards to our meeting next Tuesday.


A:Thank you,Mr.Burton.Can you please hold for a moment?I'll check to see if she is available.


B:No problem.


A:I'm sorry,Ms.Jenkins is away from her desk.She has already left for lunch.


Would you like to leave a message for her?


B:Yes,please have her return my call when she returns to the office.It's best if she can get in touch with me before 3 pm today;she can reach me at my office number,635-8799.


A:I'm sorry,I didn't quite catch that,could you please repeat the number?


B:No problem,my office number is 635-8799,Tell her to ask for extension 1 31.


A:I'm sorry,Mr.Burton,just to confirm,your name is spelled B-U-R-T-O-N,is that correct?


B:Yes,and I represent Milford Insurance.


A:I wil make sure Ms.Jenkins receives your message and returns your call before 3pm this afernoon.


B:Thank you very much.


Dialogue2


A:Hello,Pasadena Inn,this is Sandy,how may i direct your call?


B:I'd like to speak to someone about reservations 3.


A:I can help you with that.what date would you like to make a reservation 2 for?


B:We'll be arriving May 12th ,but I would like to make reservations for penthouse.


A:Oh,I'm sorry sir,I only handle bookings for our standard rooms.The person you need to speak with is Tony Parker,he makes all the arrangements for our executive 4 accounts.Unfortunately,he's not here right now.Can I take your name and number and have him get back to you?


B:When do you expect him back in?


A:He'll be out all afternoon,he might not be able to return your call until tomorrow,Will that be alright?


B:Yes.I suppose.My name is Sam Darcy.He can contact me at 660-843-3235 .


A:Could you please spell your last name for me?


B:Sure.It's D-A-R-C-Y.


A:Okay.Mr Darcy,and your phone number is 660-843-3233 ?


B:That's 3235.


A:Sorry!3235.Great.I'll have Tony call you first thing tomorrow morning.



1 extension
n.伸长,扩大,伸展;延长,延期;延长部分,扩大部分;电话分机
  • The pupils disliked the extension of the term.小学生们不愿延长学期。
  • Our extension is nearly finished.我们的扩建部分已接近完工。
2 reservation
n.保留条件,限制条件;预订座位
  • The instruction should be carried out without any reservation.应当不折不扣地执行这个指示。
  • I accept your statement without reservation.我完全相信你的话。
3 reservations
n.[法律](权益等的)保留( reservation的名词复数 );预订;保留地;保留意见
  • Most of these workers are American Indians living on reservations. 这些工人中的大多数是住在居留地的美洲印第安人。 来自《简明英汉词典》
  • Have you made the reservations for our holiday yet? 你为我们度假做好预订安排了吗? 来自《简明英汉词典》
4 executive
adj.执行的,行政的;n.执行者,行政官,经理
  • A good executive usually gets on well with people.一个好的高级管理人员通常与人们相处得很好。
  • He is a man of great executive ability.他是个具有极高管理能力的人。
学英语单词
acid open hearth steel
additional cannon pinion
AID-like syndrome
air header
aluminium chloride process
antaircraft
area blighted
automatic synthesizer
barevi
Barraca da Boca
blood-wort
bukhava bukhovka
casing glass
cell nuclein
chip cleaner
cholerythrogen
clustering method
communication system user
coproduces
corpora ciliare
cryovolcanic
cystadenocarcinoma
de-bittering
deplores
derivatized
differential absorption cross-section
disbursement insurance
dismembred
Dl-Hyoscyamine
Dādri
electric moxa
enclosed laser device
eschellett
ethylene bichloride
evidentiaries
ex tempore
Fabry-Perot recycling spectrometer
Festubert
furniture-manufacturing
grid leak bias
groun
Gurye-gun
hold-closed operation
hook gantry crane
hydraulic-lathe
hydrographic sonar
IDWS
ihmc
immersion furnace
intraoral tracing
John Aubrey
keycorp
Koyagi
Lake Canandaigua
Laud, William
lay about
Limanti
locating engineer
Long Island Sound
lymphogenous renal tuberculosis
Lynnport
malja
mechanical transmission system
nanocontact
neoepitope
nitrosoaniline
nsanzimana
nuchals
nuclear-emulsion technique
numerication
oplismenus hirtellus
ore loss ratio
plica umbilicalis media
Popin
prene
printing off
ramalling
rocket line
Sarcocystis muris
schurmann
select target
service lift
shallow chic
Sindhi
sohrab
somatosomatic synapse
spinal calcareous deposition
spiral reinforcement
spirits of turpentine
stafford cloth
stage costume
sulci intertubercularis
TFA (transfer function analyzer)
transfer alignment
transversal fault
trioza inoptata
units of satisfaction
value-creating substance
vibratiunculas
vomating
wall-sconce