财富精英励志演讲36：提高我们的能力,满足您的要求(3)

 　　We will also strengthen our customer partnerships 1 through:

　　同时康柏还将通过以下途径来加强我们与客户的关系：
　　Focused, global account management, Industry-leading service and support, and, A commitment to sell the way you want to buy, whether it is through our extensive network of resellers by phone or over the Internet.
　　有侧重的全球客户管理；业界领先的服务与支持；以及以您所希望的方式为您提供康柏产品，您可以通过我们广泛的分销商网络，或是通过电话，亦或是通过Internet来选购产品，您可以自由选择您喜欢的购买方式。
　　What will differentiate 2 Compaq from our competitors is our ability to innovate 3 with industry standard solutions to help you achieve real value from your IT investments faster and more reliably and to respond more quickly and effectively to customer needs.
　　康柏之所以与众不同，就在于我们能够不断创新，提供符合工业标准的解决方案，从而帮助您更快速、更可靠地从您的信息技术投资中获得真正的价值。同时，我们还可以更迅速更高效地对客户的各种需求作出响应。
　　And when I talk about customers, I mean all of our customers from a family investing for the first time in a personal computer to a small or medium business that wants to sell its products on the Internet to a large global company that is implementing 4 Windows NT across the enterprise.
　　在此当我提到"客户"这个词时，我所指的是康柏的所有客户，这些客户包括那些第一次购买个人电脑的家庭客户，也包括那些希望在Internet上销售产品的中小型企业，还包括那些在整个企业内部采用Windows NT建立网络的大型国际公司。
　　The foundation for the new world of computing 5 we envision is one that Compaq has been building and reinforcing since we introduced the first industry compatible portable computer 16 years ago - that is, standards-based computing.
　　我们认为，通往计算新纪元的基础就是基于标准的计算解决方案，而这正是自16年前我们推出第一台工业兼容便携式电脑时就已经建立，并在一直不断加深的理念。
　　I've been thinking a lot about that first Compaq product during the last few weeks.
　　在过去的几个星期中，我常常想起康柏的第一个产品，想起了关于它的很多事情。
　　I don't know how many of you remember it. It's nickname was the "luggable," and for a very good reason. It weighed 28 pounds - 7 to 8 times heavier than today's lightest notebook computers.
　　我不知道你们当中有多少人会记起它。它的绰号叫作“便拖式电脑”，之所以这样叫是有充足的理由的。它重约28镑，大约是今天最轻的笔记本电脑的7到8倍重。
　　It was also about as rugged 6 as they come.
　　它看上去也很粗糙。
　　For people whose machines would not boot-up, the tech support people had a unique solution: hold the computer about three to six inches above the floor and drop it.
　　当时如果谁的机器无法启动，技术支持人员有一个独特的解决方法：将计算机举起离地板约3到6英寸的地方，然后松开手……
　　Try that with your Think-pad.
　　请这样试试您的Think-pad。
　　Well, both Compaq and the industry have come a long way since then. In 1997, standards based platforms represented 70 percent of hardware spending worldwide. By the year 2001, that number is expected to exceed 75 percent.
　　现在，康柏以及整个计算机业界已经走过了很长一段路。1997年，符合工业标准的平台占全球硬件的70%。到2001年，这个比率将超过75%。
　　Industry standards are behind two of the most important trends in computing - the emergence 7 of Windows NT as a strategic, enterprise operating system and the expansion of the Internet into every corner of the world.
　　计算领域最重要的两个趋势推动了工业标准的发展：其一即是Windows NT逐渐成为一种战略性的企业操作系统，其二即Internet已迅速扩展至全球的每个角落。