时间:2019-01-18 作者:英语课 分类:原汁原味商务英语播客


英语课

   In this Business Skills 360 lesson we take a look at the language we use in a crisis. In our last two lessons (BEP 179 and BEP 180), we listened to a team dealing 1 with a serious crisis: an accident at a factory. You probably noticed how some of the people are quite careful about the words they use.


  在这节商业技巧360中,我们来看下危机中使用的语言。在上节课中,我们听到了一个团队在处理发生在工厂的事故。你可能会注意到有些人对说的话非常谨慎。
  A crisis is a sensitive situation. Emotions are running high and people are on edge. There is the potential for conflict if you do or say the wrong thing. At the same time, the clock is ticking and you may not have time to manage everyone’s feelings. For these reasons, you have a very fine balancing act between being diplomatic and being direct.
  危机是敏感的状况。情绪占上风,人们处在边缘。如果你说错或做做了事,就有可能带来冲突。同时,时间紧迫你可能没有时间来控制每个人的情绪。因为这些原因,你需要在老练和直接间把握好平衡点。
  So, when should you be diplomatic and when should you be direct? Well, you need to assess the situation and determine which is best. Diplomatic language can protect people’s feelings. It can also avoid conflict and build trust. Those can all be very important in a crisis, when everybody needs to be on board with a plan. On the other hand, direct language can show a sense of urgency and seriousness, and it can prevent confusion. Those are also important in a conflict, when things must happen quickly and misunderstanding is just not an option. Remember that to be a good crisis manager, you need to adapt your style and strategy to the situation.
  那什么时候应该老练,什么时候应该直率呢?你应该评估情况并来决定如何面对。老练的语言能保护人们的感情。也能避免冲突并建立信任。在发危机中大家共同执行一项计划时,它很重要。另一方面,直接的语言能表示紧急和严重性,也能避免混乱。在危急中,必须迅速行动时,能避免误解。记住要想掌控好危机,你需要根据状况来调整方式和策略。

n.经商方法,待人态度
  • This store has an excellent reputation for fair dealing.该商店因买卖公道而享有极高的声誉。
  • His fair dealing earned our confidence.他的诚实的行为获得我们的信任。
标签: 商务英语 播客
学英语单词
ablactating
account of business
accountable additivity
address accept response
adjustment knob
adult-onset
aircraft navigation
akvavit
allocation models
alternating current transducer
Amuse.
antimonial silver
Apolloniu's theorem
arsenic chloride solution
Atlantic ocean region-east
atomize(-se)
atrichornithidaes
automatic retirement
behenic acid
benzene nucleuss
bid rate
bimba
Blatzheim
cam shaft housing
capful of wind
clock valve
cock ... up
cost of market, whichever is lower
cross-fertilizable
d. w. griffiths
drop a deuce
dry filling
effaced
ekbom's disease
elastic layer system theory
erodible channel
factory-mades
field-grade officer
finite memory system
flute width
fuel-rod loading
gestation period
high school graduate
higher polymer
Hilary Rules
human labo(u)r
indigo-dyeds
Inhibere
input voltage range
intrata
isotopic thermometre
IVDP (initial vector display point)
lace-makings
lagenolith
light pulse bonding
machine in normal service
main product order
maximum mode
menconi
microfluidic
Monday morning quarterback
mortgaging
multimoment display
non-degenerate system
nonxylitol
Online Certificate Status Protocol
optic neurasthenia
Phi Bete
Poltsamaa
prehnitite
radiocompass
rayleigh wavelet
realistic fiction
repairing of vacuum leak
root face
rope coupling
screw home
secotyl
selective abstract
selling crisis
shock-wave gas ionization
silv-
sliding plate viscometer
snr bandwidth product
spillway channel
Staril
stationary cone classifier
steel weir
steering band
strike a fish
suborbital crest
tetraotus
thrust augmenting ejector
ultrasonic examination of urogenital system
umbellula
underground folding
upland antshrikes
velvet brocade
water-cooled crucible
wide field eyepiece
workahol
zlenkoes