客户结单

Bush's Statement On Reagan's Passing Away

Bush's Statement On Reagan's Passing Away This is a sad hour in the life of America. A great American life has come to an end. I have just spoken to Nancy Reagan. On behalf of our whole nation, Laura

发表于:2018-11-28 / 阅读(341) / 评论(0)

疯狂英语2004年

A Difficult Customer

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(342) / 评论(0)

初级口语教程

银行英语对话-Bank Statement(2)

A: What can I do for you? B: I have a serious problem. A: Explain it to me. B: I never got a bank statement for fees that I owe. A: Im sorry, but I guess we didnt send a statement out. B: My fees increased, because I didnt know about my fees. A: I se

发表于:2018-12-02 / 阅读(222) / 评论(0)

英语情景对话-银行

纯正地道美语第1期(讲解篇):Difficult Customer

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(198) / 评论(0)

纯正地道美语

BEP53 Customer Service: Handling Complaints (Part 1: Empathi

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(238) / 评论(0)

商务电话英语

BEP54 Customer Service: Handling Complaints (Part 2: Resolvi

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(227) / 评论(0)

商务电话英语

英语博客-北美风情 245 Customer service

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(188) / 评论(0)

英语博客-北美风情

I Raq And Roll Makes A War-Time Statement

Broadcast: Mar 28 2003 Texan Clint Black wrote I Raq and Roll with his longtime collaborator Hayden Nicholas. The song is only available as a free download from his website, www.clintblack.com. He exp

发表于:2018-12-08 / 阅读(220) / 评论(0)

VOA2003（上）-文艺之窗

托福写作：如何避免写出假的thesis statement

独立写作中最重要一句话就是thesis statement，也就是你的观点（opinion）。写在开头段的最后。那么如何判断你的写出的thesis statement是符合美国人要求的呢？那么，你就要问自己以下5个问题。

发表于:2018-12-18 / 阅读(176) / 评论(0)

托福英语

办公室英语口语第187:An angry customer 气愤的顾客

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(152) / 评论(0)

办公室英语口语

礼节美语 Business Etiquette 235-Calling-Customer-Service-I

Bob给一家软件公司客户服务热线打电话，接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(200) / 评论(0)

礼节美语

生活英语对话 Episode 19: Tim's reward

本单元是关于对 Tim 回报的对话 Tim: Hello I'm calling from McCarthy's. I helped you when you were looking at watches the other day. Customer: Yes? Tim: I think I've found something of yours. Have you lost anything? Customer: Not that I've noticed.

发表于:2018-12-26 / 阅读(178) / 评论(0)

公寓伙伴

地道英语在线听-Mission Statement 目标宣言

Helen: This is Real English from BBC Learning English. Im Helen. Zoe: Hello,我是刘佳。 Helen: Today were going to look at words and phrases that have recently become part of the English language. Zoe: 在今天的地道英语中，我们来学一些时下英语中最流行

发表于:2019-01-02 / 阅读(315) / 评论(0)

地道英语在线听

财会实务-Bank statement has arrived!

发表于:2019-01-03 / 阅读(199) / 评论(0)

财会英语

财会英语：Bank statement has arrived!

发表于:2019-01-07 / 阅读(180) / 评论(0)

实用英语

VOA常速英语2008年-Bush Signing Statement on Sudan Divestment Law

By Dan Robinson Washington 09 February 2008 Some U.S. Lawmakers, and experts testifying to a congressional panel say President Bush may have undermined a law he signed last year designed to encourage divestment from Sudan. VOA's Dan Robinson has a re

发表于:2019-01-07 / 阅读(172) / 评论(0)

VOA常速英语2008年（二月）

Any customer can get a 15,000-yuan insurance policy

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(265) / 评论(0)

英语新闻

EU leaders "honored" by Nobel Peace Prize award: statement

EU leaders honored by Nobel Peace Prize award: statement BRUSSELS, Oct. 12 (Xinhua) -- The award of this year's Nobel Peace Prize to the European Union (EU) was a tremendous honor and the strongest possible recognition of its efforts to shape a conti

发表于:2019-02-08 / 阅读(162) / 评论(0)

英语新闻

Indonesia eyes more investment from China: joint statement

BEIJING, March 25 (Xinhua) -- A joint statement released in Beijing on Sunday said that Indonesia invites Chinese enterprises to increase their investment. The statement was issued as Indonesian President Susilo Bambang Yudhoyono wrapped up a three-d

发表于:2019-02-08 / 阅读(208) / 评论(0)

英语新闻

商务礼节美语第188期:Calling Customer Service 客服热线(上)

Bob给一家软件公司客户服务热线打电话，接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(254) / 评论(0)

商务礼节美语

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air-ground

airborne identification equipment

autonomic conditioning

calorie conversion factor

canophilia