客户生命周期

A Beautiful Trap英语话剧剧本 by Ms. Lu Ying-Hsiu? 盧盈秀 两位女大学生出去找兼职,却被欺骗。 Cast Gwen: Senior high school student Rita: Mom / Customer A Fanny: Waitress Ivy: Gwens friend David: Father / Customer B Willie: Bo

发表于:2018-11-29 / 阅读(303) / 评论(0) 分类 英文剧本

[00:03.81]assemble :v.聚集,组装 [00:05.58]customer satisfaction :客户满意(度) [00:08.27]customer service hotline :客服热线 [00:11.02]defer payment :延后付款 [00:13.03]delivery :n.递送 [00:14.83]installation :n.安装 [00:16.76]lo

发表于:2018-11-30 / 阅读(343) / 评论(0) 分类 商务英语分类核心1000词汇

Lesson 31 Text A A Difficult Customer Dolores works in a shop selling gramophone records. One afternoon a middle-aged woman came in, sat on a stool in front of the counter, and smiled at her brightly.

发表于:2018-12-02 / 阅读(344) / 评论(0) 分类 初级口语教程

Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

发表于:2018-12-02 / 阅读(198) / 评论(0) 分类 纯正地道美语

[00:00.00] [00:00.00]1 Attending Customers [00:06.87]Good afternoon, may I help you? [00:08.86]Welcome to our shop. [00:10.50]Anything I can do far you ? [00:12.70]What kind would you like ? [00:14.39]A: Good afternoon, madam. [00:19.17]What can I do

发表于:2018-12-02 / 阅读(195) / 评论(0) 分类 每天一课英语口语365

[00:00.00] [00:00.00]39 Shrinking [00:04.44]Does it keep its shape? [00:05.88]Silk dress might shrink. [00:08.28]This material is unshrinkable and colorfast offer washed. [00:12.20]It is preshrunk. [00:15.67]A: What kind do you have in mind? [00:17.5

发表于:2018-12-02 / 阅读(234) / 评论(0) 分类 每天一课英语口语365

[00:00.00]Chapter 5 Options [00:01.62]第五章期权 [00:03.24]Unit 9 Options(1) [00:05.43]第九单元期权(I) [00:07.63]Words and Expressions: [00:10.14]challenge eliminate adverse [00:16.64]premium confirmation run a risk [00:23.54]Dialogue

发表于:2018-12-05 / 阅读(313) / 评论(0) 分类 金融英语

Good customer service is essential to success in any industry, but it is particularly important in the service and hospitality sector. Hospitality means treating guests well; and here, were talking specifically about hotels. Because service is so vit

发表于:2018-12-05 / 阅读(238) / 评论(0) 分类 商务电话英语

This is the second in a two-part Business English Podcast series on handling angry customers on the telephone. In todays show well be looking at how to resolve the customers complaint. First a quick review: In part one we learned the first three step

发表于:2018-12-05 / 阅读(227) / 评论(0) 分类 商务电话英语

Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

发表于:2018-12-06 / 阅读(188) / 评论(0) 分类 英语博客-北美风情

Dialogue 5 (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometimes it may take an hour or

发表于:2018-12-10 / 阅读(243) / 评论(0) 分类 英语经典听力对话

[00:04.70]Lesson 37 [00:08.25]1.Dialogue [00:12.20]A shop assistant (SA) in a clothes shop is speaking to a customer (C). [00:18.68]Good morning.Can I help you? [00:22.83]Yes.I bought this blouse here last week, [00:27.79]but there seems to be someth

发表于:2018-12-13 / 阅读(292) / 评论(0) 分类 高中英语人教版高二

An angry customer A: I am very sorry to hear that youve been having so many problems, sir. B: Well, sorry isnt good enough! What can you do to help me? A: Well, to begin with, Id like to ask you a few questions if I may? B: Fine, whatever it takes to

发表于:2018-12-25 / 阅读(153) / 评论(0) 分类 办公室英语口语

Bob给一家软件公司客户服务热线打电话,接电话的是 Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you for calling GlobalCom's customer hotline. My name is Gloria...how can I be of assis

发表于:2018-12-25 / 阅读(200) / 评论(0) 分类 礼节美语

Dialogue 5 GETTING SOMETHING FIXED (between customer and repairman) Laurance- How long do you think it'll take to fix it? Soony- Hard to tell. Sometimes we can find the problem right away and sometime

发表于:2018-12-27 / 阅读(245) / 评论(0) 分类 听力每日练习

We are here on Seal Island, off the coast of Maine, to observe the heroic track of one baby puffin to the sea. In order to do that, we'll have to use special infrared video because the track will begin at night. Just because this young puffin is maki

发表于:2018-12-30 / 阅读(312) / 评论(0) 分类 国家地理2007年

[00:02.55]第18单元 总复习 [00:05.09]Lesson 69 Dialogue [00:07.88]第69课 对话 [00:10.66]There are thousands of jokes in English which have a play on words. [00:13.94]英语里有数以千计的玩文字游戏的笑话. [00:17.21]Here are a f

发表于:2019-01-10 / 阅读(281) / 评论(0) 分类 高中英语人教版高二

Any customer who buys pork can get a 15,000-yuan insurance policy(保险单), no matter how much they buy. Even when they ask for a slice of pork, they can also get the insurance.Gu Linlin is manager of a grocery store in Sichuan, southwest China. He

发表于:2019-01-19 / 阅读(265) / 评论(0) 分类 英语新闻

Bob给一家软件公司客户服务热线打电话,接电话的是Gloria. 大家注意听客户服务一上来该怎样说。 Gloria: Good afternoon and thank you forcalling GlobalCom's customer hotline. My name is Gloria...how can I be ofassistan

发表于:2019-02-12 / 阅读(255) / 评论(0) 分类 商务礼节美语

Listen to the customer's complains to the foods and check the proper answers. 1.Excuse me. This chicken is undercooked. 2.Hmm... sir. Is the fish raw? 3.Sir, the steak is overcooked.lt's too hard to chew. 4.Excuse me, sir, this side of the bread is b

发表于:2019-02-17 / 阅读(167) / 评论(0) 分类 英语听力练习题
学英语单词
accessory sexual gland
advanced value
advertisement of insurer
allergic bronchopulmonary aspergillosis
Ampelopsis humulifolia
Antrain
back winding
band-type brake
bothropss
brd
Brest Litovsk
bulchins
cash journal day book
CCCM
centilitres
conferrers
consumption schedule
debt management policy
definition wedge
degradation failure rate
diabetic comas
Djombo
doel
effect analysis
elwand
enumerative definition
eye-acupuncture
faruks
float level adjustment
foregroundable
frasne
frill girdling
gang ripper
grounded input
have fight in one
helenine
hexadic
hit the wall
human conversation
hydraulic pression extruder
I got tired of working in the garden
instance of judgment
jack-tars
kellams
Kim Jong Un
lay-down position for fuel shipping cask
location selection
matchdays
maximum usages of a component
maximum-likelihood stochastic language
Mesa Verde
mizenmasts
model of nucleus
multi-piston pneumatic scaling hammer
nebbed
neutron source interlock
nhas
non-lectic
octave-band analyzer
outrage
Ox goad
palaeodendrologies
parking facilities
Patergassen
phenyl chloroformate
phrasebook
pickleheads
Pioneer metal
power winch
pre-critical test
press control
prunifolium
Puccinia leucadis
pure magnetic iron
pure-internal pressure test
radio aid
recumbency
remancipate
Rhizogoniaceae
school principal
sculling propulsion
selenide of silver
semiliquid diet
set-read operation
sireen
Sobernheim
solid control index
Soufli
sphericality
split-plot experiment
stepmonther
subcodes
sun-bakeds
thermophyllous
tortonis
town-and-country
triangulato-
unjazzlike
uuac
vine staff
weaver's warp
Zolotukha