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Uriel Yak 尤里专线 (2) Uriel: Crazy English-Land, welcome to Uriel Yak. This is Uriel, and with me in the studio, I have Alex.... Alex: Hi Uriel. Uriel: Alex, a foreigner, a British person, who's

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Elementary - Difficult Customer A: Good evening. My name is Fabio, Ill be yourwaiter for tonight. May I take your order? B: No, Im still working on it. This menu is not even in English. Whats good here? A: For you sir, I would recommend spaghetti and

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BEP 23 Telephoning: Handling a Difficult Customer

In a recent Business English Podcast (BEP 22), we looked at how to deal with technical problems when speaking on the telephone in English. Today, were going to talk how to deal with problems with the caller, which are of course much harder to handle!

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Simon got a monthly bill that he didnt like. His Internet service provider, Wink, automatically withdrew $15 from his checking account each month. This was called direct payment. It made things simpler for him because it meant one less check to write

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Everyone likes to get good customer service, but we dont always get it. In this episode, we talk about tipping (where, when, and how much), and about how to handle a situation when the service was not so good. Harp and Maura also share their own pers

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A blog devoted to Michelle Obama's fashion sense has inspired a book. The woman behind both says there hasn't been a first lady in more than 40 years who has attracted this much attention for what she wears. Susan Logue | Washington 27 November 2009

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3King Nebuchadnezzar made an image of gold, ninety feet high and nine feet wide, and set it up on the plain of Dura in the province of Babylon. 2He then summoned the satraps, prefects, governors, advisers, treasurers, judges, magistrates and all the

2006年VOA标准英语-Israel Releases Tax Payment to Palestinian

By Jim Teeple Jerusalem 05 February 2006 Israel says it will release tax and customs payments to the Palestinian Authority. The payments were suspended last week, after the Islamic militant group Hama

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Skelling Loreena McKennitt O light the candle, John The daylight has almost gone The birds have sung their last The bells call all to mass Sit here by my side For the night is very long There's something I must tell Before I pass along I joined the b

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By Challiss McDonough Cairo 25 June 2007 The Israeli prime minister says he intends to free 250 Palestinian members of Fatah currently held in Israeli jails. The move is aimed at strengthening Palestinian President Mahmoud Abbas, whose Fatah movement

2007年VOA标准英语-Israel to Release Frozen Tax Funds to Palestini

By Robert Berger Jerusalem 24 June 2007 Israeli PM Ehud Olmert, right, and FM Tzipi Livni, attend the weekly cabinet meeting in Jerusalem, 24 Jun 2007 Israel plans to release a large sum of money in a bid to boost beleaguered Palestinian President Ma

2007年VOA标准英语-Lebanon's Parliament Puts Off Presidential Elec

By Edward Yeranian Beirut 25 September 2007 Lebanon's parliament has failed to attain the required two-thirds quorum to elect the country's next president, forcing a postponement of the electoral session to October 23. Edward Yeranian reports for the

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GWEN IFILL: Congress is on the verge of finally approving a rewrite of the education law known as No Child Left Behind. The Senate is expected to pass it easily tomorrow. The House did so last week, and the president is expected to sign it. It will g

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WASHINGTON, Feb. 26 (Xinhua) -- The U.S. Senate on Tuesday voted 58-41 to confirm Chuck Hagel as the next Secretary of Defense. Hagel will be sworn in on Wednesday. The vote was basically along party lines, with four Republicans breaking rank to join

2007年VOA标准英语-Hagel, Gingrich Consider US Presidential Bids

By Jim Malone Washington 09 March 2007 Two more notable Republicans are considering a run for U.S. president next year. We have details from VOA National correspondent Jim Malone in Washington. Nebraska Senator Chuck Hagel and former House Speaker N

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Ⅰ. Telex 电传 Introduction Telex is a teletypewriter exchange service. It is conducted between two parties that have access to a teletypewriter. Telex service is now still used in some foreign economic and trade departments and corporations in Ch

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By Al Pessin Washington 09 May 2006 Donald Rumsfeld U.S. Defense Secretary Donald Rumsfeld has welcomed indications by Iraq's new leader that he is close to forming a national unity government, but sa

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Sorry,there is not text temporarily, Please help tingroom to look for it! 如果您能找到更好的听力原文，请发贴到 听力原文收集区 ，您将会获得10到30积分的奖励! Thank you！